Audio Nuforce Ne700x: Right side issue

J

jeffrain123

Adept
Jun 13, 2008
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Hi
For a week now, the right side of my ne700x has lost power. It's like the the whole vocals have shifted to the left side along with part of the bass. Currently using R side +5 balance on the J3. Also I've noticed the overall output has decreased. I'm using higher volume now to compensate. I noticed the same problem with the iem on my friend's N8 and other audio sources.
How can I send the NE700x for a RMA? It's under US warranty.
Or is this some other fixable problem?
 
Brendon

Brendon

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Mar 21, 2005
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Better to send it for RMA. Repairing a earphone is rather difficult due to the tiny wires and drivers.
 
FaH33m

FaH33m

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Apr 29, 2006
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Hello Jeffrain ,

As I mentioned in the PM you had sent. Ive escalated your issue to NuForce USA .They will surely help you out with the RMA . Wait for a few days ,I will provide you the instructions for getting your replacement :) .
 
dinjo

dinjo

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Sep 14, 2009
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Seems like most people including me is having with NuForce Earphones mine N7EM also kept kaput from right side.

Faheem - Do i need to send the earphones to you or how will this happen ?
 
FaH33m

FaH33m

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Apr 29, 2006
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dinjo said:
Seems like most people including me is having with NuForce Earphones mine N7EM also kept kaput from right side.

Faheem - Do i need to send the earphones to you or how will this happen ?
Click to expand...
rravikantt said:
^^For RMA.... Go to this link: NuForce Consumer Products Help Desk - powered by PerlDesk Help Desk Software

Register and Create New Ticket and state your problem. Then they will ask you to send the faulty earphones for a replacement.

I got my NE7M replaced few months back.
Click to expand...
^ The support ticket will work for the NE700X which was bough for full price from NuForce by me . Ive already opened a support ticket for Jeffrain since the order number and other details were with me .

Regarding Dinjo's NE7M ,NuForce said they have stopped production of NE7M so a replacement won't be possible but they will provide some discounted upgrade to NE700X. Still waiting to hear from them about the exact discount details.
 
rravikantt

rravikantt

www.fb.com/ravikanthphotography
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May 27, 2009
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^^ For me 1st they posted one through a service without tracking no. I did not received it and complained them after 1 month. Then they posted again with tracking no. and i received it in 15 days.

So ask them to provide a Tracking no.
 
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