Storage Solutions Seagate 2 TB USB 3.0 not detected either under MS-Windows XP or Linux. [SOLVED]

[shirish]

Hi all,
I have a machine which has debian on it and a friend has MS-Windows XP SP2. I bought a Seagate 2 TB USB 3.0 from a local store. I did test it before coming and it got detected at their end (but they are probably on USB 3.0 and the machine was running MS-Windows 10) We can see the power LED coming on but are unable to see it either on the Windows machine (it detects the drive but has some issue with the driver installation I guess.) On Debian it doesn't the drive altogether.

Any ideas anybody ?

 

[indy1811]

On Windows. Start -> Control Panel -> Administrative Tools -> Computer Management.

On the left pane, select Storage and then click Disk Management. Do you see your drive on the right pane? If you do and it is greyed out or something, right click and select Active.

I used this method on one of my drives which wasn't being detected. It fixed the problem.

 

[shirish]

Will try that for sure. On the Linux front-end it is getting detected by the kernel.

See :-

$ lsusb
Bus 005 Device 003: ID 0bc2:ab24 Seagate RSS LLC
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

So the External HDD is being detected, now for some reason it seems not to be mounted.

 

[chetansha]

Please check waranty status first., on Seagate website

 

[shirish]

umm... bah . It took me a week or brain-storming for over a week and 5 mins. to to the root of the problem. What I did was just plug the USB HDD to the different USB ports and voila, the only one port which is USB 2.0 friendly responded immediately. So this was more of a user error than anything wrong with the USB HDD.