compassionategeek

Compassionate Geek is IT author/speaker Don Crawley‘s training portal, providing both online and onsite (in-person) training for IT people on people skills.
Training topics include:
Fundamentals of IT Customer Service (Online or Onsite)
Fundamentals of Interpersonal Communication for IT Pros (Onsite Only)
Compassionate Leadership for IT Managers and Supervisors (Onsite Only)
How to Master Emotional Intelligence for IT Pros (Online Only)
The Fine Art of Being a Good Listener (Online Only)
How to Deal with Difficult Customers and Co-Workers (Online Only)
How to Conduct Effective Meetings (Online Only)
Public Speaking 101 for IT Pros (Online Only)
Stress Management for IT Pros (Online Only)