Hi FXGalvatron,
I have bought from them in the past and Newegg does provide good service and customer support. Once I had a bad experience with my order, the order value was 124,500Rs and the purchase was for personal use but the courier company(UPS) engaged Sindhu Cargo Services Private Limited as clearance agent and they tagged it as commercial purchase as the value of the goods was above 100,000Rs and started asking for IEC, Purchase Order and so on(this was in 2016-2017 so I am not sure how it is now). I tried to explain it to them that this is not a commercial shipment but the courier company and the clearance house did nothing to help, after almost 4 months of no progress, I approached Newegg for resolution and they refunded the amount. So please take this for what it is worth.
Regards
B.Life