Not proper solution for items damaged during delivery

Ordered a whole PC from @Prosenjit and he was really helpful in choosing the right parts. He even offered to assemble the entire PC and send and I was ok with that. I received the courier on 20th march. I couldn't open the parcel for couple of days due to work and I had informed the same to him, and finally got the chance to open it on 23rd and was heartbroken to see one side of the Case damaged, Few bent pins inside Mobo. I immediately raised it with him, after multiple follow-ups, talking to people from warehouse it was concluded that the courier insurance can be claimed only if the issue is raised within 48 Hrs of delivery which I was not aware of. And the warehouse team told me to straighten the bent pins and try, and if found not working I can raise warranty claim for the Mobo, and nothing can be done for the PC case. I was unhappy that I was told to claim warranty for a product that was damaged due to delivery.
So, finally I'm left with a damaged PC case and i'm fortunate to say that the Mobo pins worked after straightening them.
Though I'm happy with the coordination, i'm unhappy with the purchase and the resolution provided to the damaged parts. I would double think before ordering from him in future.

I know many people are so happy dealing with him, but this is just my case. Leaving the same as feedback for seller.