akashk
Contributor
Hey guys,
I bought the Xonar DX about 6-8 months ago from Lamington Road after reading it's rave reivews. During installation I had to uninstall the stock realtek drivers to get it to work, and after that it had been performing flawlessly. Now I'm a complete noob but I managed to do the fairly simple installation myself after watching a youtube video.
2 days ago, my pc suddenly went off for no apparent reason. This has never happened before. My mobo is GIGABYTE-B75-D3H coupled with a GTX 660 TI, and as of now everything is working fine with on board sound. So when everything went off, I wasn't able to start my PC for 2-3 minutes (3-4 tries). When it finally switched on, I smelt a very faint smell of something getting toasted but still everything was working fine. There have never been any heat issues and I cannot even hear my rig except for the APC randomly going berzerk.
Next day my back panel 3.5 mm soundcard jack/2.1 speakers were not functioning properly but FP output was ok. The sound output was 50-60% lower than usual, and a simple restart fixed this. Until last night things were alright. Since today morning there is no output at all on any of the sound card jacks (front and back). I tried uninstalling/re installing all sound drivers. I also tried disabling audio controller in BIOS. Still nothing. I updated drivers. Opened my rig and replugged the power connector to the driver. My novice eyes could not detect any burns. I also tried the Uni Xonar drivers to no avail. I think my sound card has to be replaced and unfortunately I lack the expertise to fully diagnose it or take it out. I want to refrain from taking it out myself because the connectors look very delicate and I'll probably snap them with my nervousness.
What leads me to believe that this card's a goner is that in the back panel jacks of the card, one of the jacks is illuminated with a red light. Until last night it had been illuminated but today there is no light at all and I got that faint burning smell again.
So, what do you think ? What are my options ?
I live in Juhu and I would be glad if someone could suggest me a technician who can get this solved for me. The card is still under warranty. Does anyone have experience with Asus Service Centre at grant road ? Should I get it dismantled and take it to the ASS, and what can I expect from the ASS ?
I bought the Xonar DX about 6-8 months ago from Lamington Road after reading it's rave reivews. During installation I had to uninstall the stock realtek drivers to get it to work, and after that it had been performing flawlessly. Now I'm a complete noob but I managed to do the fairly simple installation myself after watching a youtube video.
2 days ago, my pc suddenly went off for no apparent reason. This has never happened before. My mobo is GIGABYTE-B75-D3H coupled with a GTX 660 TI, and as of now everything is working fine with on board sound. So when everything went off, I wasn't able to start my PC for 2-3 minutes (3-4 tries). When it finally switched on, I smelt a very faint smell of something getting toasted but still everything was working fine. There have never been any heat issues and I cannot even hear my rig except for the APC randomly going berzerk.
Next day my back panel 3.5 mm soundcard jack/2.1 speakers were not functioning properly but FP output was ok. The sound output was 50-60% lower than usual, and a simple restart fixed this. Until last night things were alright. Since today morning there is no output at all on any of the sound card jacks (front and back). I tried uninstalling/re installing all sound drivers. I also tried disabling audio controller in BIOS. Still nothing. I updated drivers. Opened my rig and replugged the power connector to the driver. My novice eyes could not detect any burns. I also tried the Uni Xonar drivers to no avail. I think my sound card has to be replaced and unfortunately I lack the expertise to fully diagnose it or take it out. I want to refrain from taking it out myself because the connectors look very delicate and I'll probably snap them with my nervousness.
What leads me to believe that this card's a goner is that in the back panel jacks of the card, one of the jacks is illuminated with a red light. Until last night it had been illuminated but today there is no light at all and I got that faint burning smell again.
So, what do you think ? What are my options ?
I live in Juhu and I would be glad if someone could suggest me a technician who can get this solved for me. The card is still under warranty. Does anyone have experience with Asus Service Centre at grant road ? Should I get it dismantled and take it to the ASS, and what can I expect from the ASS ?