So our 23 L microwave went kaput today morning. The IFB technician visited just now and diagnosed that the circuit board is gone. Reason given was voltage fluctuations and they recommended to use a voltage regulator. They have two options -
1. Get a replacement board for 4k in total. It only comes with 3 months warranty.
2. Buy a new one from IFB in exchange of the dead one, but they could not say how much discount will be given. I presume they will claim that it is scrap so not much of exchange value.
Given that it is not even 2 years old, the reasoning and dismissive attitude of those technicians gave me a pause. I have never heard of microwaves being used with voltage regulators and have not observed any voltage fluctuations. All of our other appliances are working fine. I am not sure if others have had any similar experience in Blr.
Apart from the two options above, I also see that Urban Company undertake repairs for Microwave and the approx cost of replacing a circuit board is mentioned as 2.5k. However I am unsure if these are generic or specific components and their availability.
I would really appreciate some suggestions.
1. Get a replacement board for 4k in total. It only comes with 3 months warranty.
2. Buy a new one from IFB in exchange of the dead one, but they could not say how much discount will be given. I presume they will claim that it is scrap so not much of exchange value.
Given that it is not even 2 years old, the reasoning and dismissive attitude of those technicians gave me a pause. I have never heard of microwaves being used with voltage regulators and have not observed any voltage fluctuations. All of our other appliances are working fine. I am not sure if others have had any similar experience in Blr.
Apart from the two options above, I also see that Urban Company undertake repairs for Microwave and the approx cost of replacing a circuit board is mentioned as 2.5k. However I am unsure if these are generic or specific components and their availability.
I would really appreciate some suggestions.