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paid and received youtube premium and sony liv premium 1 year. working well, great deal.

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FINAL UPDATE Asus India sided with me and agreed that the device was not opened prior to me submiting it to the service center. They agreed that a wrong board was ordered for my laptop. The service center put in a new 6gb vram board and returned the laptop to me. No charges were incurred.

Its written as f1 on the support page. I am mailed an address for T.V.S electronics by the asus helpline people. I am then messaged on whatsapp by someone from Protech Computers

the laptop is still with the service center, i did not sign the service form to close the ticket and collect the device another thing, the device model is only mentioned as gu603 in the service form, they 100% ordered a gu603vv board for my gu603vu laptop

Called and mailed asus, a guy from their disputes team called me yesterday to ask about my serial no. etc. i did tell him my doubts about the replacement board being of a different sku altogether, said he would look into it. Today, i was told the matter has been escalated to the technical team...

the guy specifically mentioned the vram chip only. he compared it to a wrong board altogether, my sku is gu603vu, he must have ordered a gu603vv board they were not in a mood to listen, only wanted me to sign the service form and get out of there

My location is from West Bengal, India The executive care email reached out to me and asked me to wait a week for a resolution I tried everything i read before i submitted it to the service center, even created a rog forum post. No backlight, no bios, no logo on the display...

quick update, guess what, my laptop was a 4050 with 6gb vram. there are 3 vram chips on the board in the photo given to me. The idiot at the service center compared my board with another board which was fully populated and said a chip was missing on my board. My board never had 4 vram chips. it...

thanks, will try the email. They were asking Rs. 550 for onsite repair and said it would take 48hrs. As the service center is about 3km from my place, I thought i would drop it in myself thanks, no warranty stickers on my product, atleast from the outside

I have posted the photo they sent me. They took the laptop to a room inside while inspecting the product. It would have been difficult for me to take a photo before i would have sent it as the chip was under the heat sink and the laptop uses liquid metal. i am going to have to go to the consumer...

I did post it on twitter but i dont believe it will be of much help. I will probably have to approach the courts. Only one service center in my area and they were forcing me to accept the product as is with the signed receipt. I did not sign the receipt or accept the product. They literally...

I have a Rog Zephyrus 16(2023) which is under warranty till 2026. Recently, I had used the armoury crate and set my gpu to ultimate which prompted me to restart my system. on restart, my display would not work. I took the laptop to the service center on the 20th June, and they accepted the...

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