Search results

Hi newway01, WD provides a software called WD Security to make the hard drive password protected. You may download the WD Security from the link below: http://products.wdc.com/support/kb.ashx?id=oiNwdl To set up and use WD Security you may visit the link below...

Hi scudmissile07, As the drive has failed the test, you may register the drive for replacement (RMA) from our website. Here's the link below: http://products.wdc.com/support/kb.ashx?id=LJkbK8 Note: Always make another copy of your important data. Hope it helps.

Hi scudmissile007, I'd recommend you to connect the external HDD to another computer to test the drive for problems by using Data Lifeguard Diagnostics here, if you haven't done so already. http://products.wdc.com/support/kb.ashx?id=lZXXEU If there are bad sectors are found in the HDD...

Thanks guys for the comments; I'll see what I can do to pass on your comments to the R&D Team.

The idea of having hardware encryption is to make your data more secure and less susceptible to breaches. Having said that though, the ones in My Book and My Passport are enabled via the WD Security app that you install.

Hi guys, I hope I'll be able to confirm and shed some light here as a WD rep. From a technical perspective, it is possible to re-use the HDD from My Book as an internal HDD, provided that you reformat it as @chetansha mentioned. However, if the purpose of putting it into your PC as an internal...