@@sanjeevram and I got 2 1TB Crucial SSDs from Amazon last month and they have been working fine. However, I noticed the drive does not show any readings like health, temps, read/write in HWINFO. You typically get readings for all drives, even old HDDs.
The drive shows fine in CrystalDisk Info. But when I download the Crucial Drive Management tool that lets you see the info, do FW updates, etc. It shows up when I just launch the application and then it randomly disappears. Upon Googling, i found that a few other users with this issue uninstalling an older version of the software fixes this, so i downloaded a few versions older, and itâs fixed, the drive no longer disappears, but a strange thing is, it says âFirmware Errorâ and when I try to update it, it throws an error. This too appears to be happening with other users.
I know the easiest thing would be to ask @@sanjeevram which i did, but he appears to be busy and i thought iâd ask one of you guys. One guy on Reddit says he was talking to Crucial support and they said no new updates are available but thatâs actually not accurate. See below from the Crucial site
âA number of MX500 drives were shipped with Firmware Revision M3CR043 or M3CR044. These revisions are not applicable to drives which shipped with previous firmware revisions.â
We are both on the M3CR043 firmware. The **M3CR044 fw file is NOT available for download. The Error i get when on the update page is below; Java - updated, system date and time is fine. This error too is something other users have faced.
Any ideas? The drive appears to be working fine so no reall issue there, but not being able to see it in HWINFO and the âFirmware Errorâ is a bit worrisome and annoying.**
Yea man.. but downtime and energy to go through RMAâs is of the essence. Will wait for @@sanjeevram to get back to me and decide my next steps, as of now, i have had another weird issue develop on my hands. Will create a new thread for that shortly. Thanks for your reply, though!
Have been busy today. Just reached home and the SSD is in another pc which is Packed in a suitcase as of now. Will take till tomorrow evening to confirm the same.
Sorry for the delayâŚ
Word of advise, donât try to fix something which is not broken. If it works fine, let it work until itâs broken. You have the warranty from the manufacturer so just RMA it if it gives you trouble later, nothing to worry about.
If itâs triggering OCD then just RMA it. Time is worth more than spending it on a non-issue, at least for me.
Hmm..agree thatâs by main reason for not going ahead with the RMA. Also, now with my GPU issues (seperate thread) that have suddenly crept up after I posted this, I now have bigger fish to fry
So today Sanjeev got back to me with screenshots showing his drive working as expected. Since my main system is down due to a GPU issue I thought letâs plug the MX500 into my NUC and see if the issue persists there too.. and guess what? Everything works as expected. On the Crucial SSD software v 7.12 the drive shows up perfectly with no âFirmware errorsâ and In HWInfo64 it shows stats just fine. Turns out the latest firmware doesnât play well with certain motherboard Sata controllers!! Anway, 1 less problem in my life! Thanks Sanjeev and all who helped.
