We at HP would like to engage you in a little conversation about what you think of our products and services
We would be happy to know about which HP printer you are using and what you can say about it. In the spirit of real discussion, please feel free to say anything you want.
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Ink has always been one of the most talked-about topic whenever printer discussions arise. We at HP would like to engage you in a little conversation about it.
We would be happy to know about which types of ink you use with your HP printer. Do you use only original HP inks? Do you use re-manufactured and/or refill inks? Or do you use a combination of both original and third party inks? And what experiences do you have with them? In the spirit of real discussion, please feel free to say anything you want.
Besides the ink cartridges being expensive, the only con I can think of is that the scanner and the default software provided is not to the mark. The default software is too much of a bloat on the pc with little performance in it.
The default windows printer drivers work better. And i can scan faster from an applications Twain interface than when using the provided software. Descreen is a joke. No support for decsreen dpi in it. So in the end I uninstalled the HP software. Your printer works faster without it installed
Contrary to all the propaganda, refilling has no compromise with respect to “leaking” or “quality of the prints”, if done professionally. “Professionally” as in these days it is not uncommon to see dedicated booths for cartridges refilling nearby computer related electronic stores, a trend that has evolved out of the exorbitant pricing of cartridges. In most cases over 10 times the cost of refilling.
So quite frankly, HP is gonna have no market in the general population segment unless they work on their pricing.
Price ink sensibly as say Epson does now. Ink at an affordable rate. Epson is also trying their best to prevent people from refilling, with their chip on the cartridge and stuff, but as long as they price it sensibly, it will sell.
Make ur cartridges easy to refill. It may not sound very logical, but I know many people who buy printers after looking specifically at how easily that can refill it
This is India, boss, not some european/US market. People will easily find ways to cut costs; no matter how you try to discourage them. We are too smart!!
People in US will buy a $30 printer and $15 gold/diamond plated superconducting monster usb cable, but never in India
Instead of showing us some propoganda from your own hp website, for a survey that was paid for by HP (pleeease) atleast pretend to show us some independent survey so that you may retain some semblance of credibility
It’s only in professional environments that sustained use of company-supplied toners is possible. I am not use that on a consumer-oriented site like this one, you will find favorable conversations. That said, it is my personal experience that often the cost of a new printer may be less than buying original ink cartridges.
I had a Deskjet 640C, for which a full cartridge set was Rs. 2400 (around US$45 in the day), a new printer was the same price as that. I don’t see the need to continue using the printer in such a situation. I gave it away to a ragpicker, and bought a F2235 multifunction. I have not used it enough to run through the first cartridge sets - and I only use the black cartridge anyway. But when I do, I will be using refilled for sure. The 21B is a decent option for folks on a budget, and I’ve bought one to try out.
I thank you for inviting the conversation, but be aware it may not be what you’re looking for. I have seen leakage from refilled cartridges destroy a printer, but equally I’ve seen original ones dry up after a month or so of disuse. If you can (and I don’t know you can) make extraordinary promises, then you may have a bigger toehold in the inks market. Such as, a lifetime guarantee if only HP original inks are used for a printer.
I also don’t see any traction from company-sponsored research - think syndicated, government approved or public interest material. most SMBs and individuals will use recycled cartridges or third-party ‘compatible’ cartridges unless you are able to take measures to provide affordable products.
Ink is obviously the reason your printers are so cheap (and is a bigger revenue generator than the hardware) - somehow this does not apply to your larger commercial products, where the equipment is pricey enough that the inks are (proportionally) reasonably priced. It would also make sense to compare printer inks with commercial inks, such as used in the printing industry, to see what it takes to actually make ink. Very few people know this, or have comparisons.
can we tell you how pathetic hp-compaq laptops are since you are from hp?
if i maybe permitted ::
the build quality is hopeless and there are thermal issues but sadly the worst nightmare for me was ur hp-compaq service center ! the staff arent bothered about you or your product.
your duty doesn’t just end with selling us some overpriced terribly built hardware – it begins when you sell it to us. make the experience a bit bearable! and don’t present us with some customer satisfaction survey stating your service is better than anyone else’s—look at dell --try to match dell where it really matters–customer satisfaction!
I am using an HP printer which uses No 21 & No. 22 Cartridge. They are very expensive. I think they give no more than 150 black printouts in a Rs 800 ink cartridge.
But I refill them myself. They are very easy to refill. I refill them for 5-6 times before they go bad. Bulk ink costs about Rs200-Rs 250 for a 200ml bottle. But even after all the effort, I dont think I save much as compared to a Canon laser.
I have used the word Canon because earlier HP laser printers were using decent refillable #12A laser Toners. But they have switched to hopeless small toner packages with chip to prevent refilling. But I have heard that the current canon printers are using the same #12A cartridge. This is because earlier the HP laser was based on Canon (or supplied bu them).
So whenever my current cartridge dies, I think I shall buy a canon laser.
But no doubt, the HP cartridges are prices insanely. And then they make false claim in the media that the refilled cartridges cost more! I guess they compare it to some hopless quality ink refills. But currently desmat and inktec inks are working fine.
