LG UltraFine 31.5 inch monitor display issue

anyone purchased this monitor during the deal? seems like it has display issue, the brightness seems to randomly go dim at random time.

@@Desktop
@@Iamthat108

Flipkart lost it in shipping, never received it, so can’t tell.
[HEADING=3]@Iamthat108 received it, he might shade more light about it. [/HEADING]

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how can they lost a huge box. :frowning:

I do not have such issue. Working fine, got it for 34k from FK.

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Check for a setting in the monitor menu? Or maybe in the OS you are using somewhere? (Automatic Brightness etc?) Or something to do with power/idle settings like “Automatically Dim Display after X minutes”?

it was fine before in my old 27 4k monitor, it happens during active uses

Check the settings as mentioned by @@vishalrao, and turn OFF smart energy saving (it’s in the general section in my OSD for LG 24inch monitor).

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turned off energy saving which was set to low.

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did it make any difference?

i can’t confirm it yet because the dim display was happening for few seconds one or two time. will let you know soon.

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sometimes this dimming happens when there is no moving images/video on the display… try leaving your monitor idle (dont move mouse or play videos etc) static image… then the idle/dimming kicks in after like 5 minutes or something and it will go back to normal when there is some visual movement on screen.