Privacy Policy - TechEnclave

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Privacy Policy

Last Updated: July 16, 2025

1. Introduction

Welcome to Techenclave (“we,” “us,” “our”). We are an Indian technology community committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have in relation to it.

This policy is prepared in accordance with the principles of India’s Digital Personal Data Protection (DPDP) Act, 2023. By using our website and services (the “Service”), you consent to the data practices described in this policy.

2. Data Protection Officer

To ensure dedicated oversight of your data, we have appointed a Data Protection Officer (DPO). If you have any questions about this policy or wish to exercise your data protection rights, please contact our DPO:

3. Information We Collect

We collect information to provide and improve our Service. The types of data we collect are as follows:

3.1. Data You Provide Directly

  • Account Information: When you register, we collect your username, email address, and password.
  • Profile Information: You may voluntarily add information to your public profile, such as a name, avatar, or bio.
  • User Content: We collect any information you post on the platform, including topics, replies, and private messages.
  • Communication Data: If you contact us directly via email, we will collect the information contained in that communication.

3.2. Data We Collect Automatically

As you interact with our Service, we automatically collect certain technical data. As our platform is powered by Discourse, some of this collection is part of the software’s core functionality.

  • Log and Usage Data: Your IP address, browser type, operating system, device information, pages visited, and the dates/times of your interactions.
  • Cookies: We use essential and functional cookies to maintain your session, remember your preferences (like theme settings), and ensure the security of the site. For more details, see our Cookie Policy section.
  • Location Information: We may infer your approximate location from your IP address.

4. How and Why We Use Your Information

We use your personal data for the following purposes:

  • To Provide and Manage the Service: To create and manage your account, enable you to participate in discussions, and provide customer support.
  • For Communication: To send you essential service-related notifications (e.g., security alerts, replies to your posts, policy updates). You can manage non-essential communication preferences in your account settings.
  • For Security and Moderation: To protect the Service and our community from spam, abuse, and other malicious activity. Your IP address is recorded for these purposes but is never publicly visible.
  • For Improvement and Analytics: To understand how our members use the Service so we can improve its functionality and user experience.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data with third parties for their marketing purposes. We may share your data with the following categories of service providers who process data on our behalf:

  • Hosting Providers: Our servers, which store the website data.
  • Spam Prevention Services: Content you submit may be sent to services like Akismet or Google reCAPTCHA to prevent spam.
  • Payment Processors: If you purchase merchandise, we will share necessary transaction data with our payment gateway to process the payment.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request from a public authority.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy. We will keep your account data for as long as your account is active. If you choose to delete your account, your personal data will be removed or anonymized in accordance with our data deletion procedures, subject to any legal or regulatory requirements to retain it for a longer period.

7. Cookies and Tracking Technologies

Our Service uses cookies, which are small text files stored on your device. We use them to:

  • Authenticate you and keep you logged in.
  • Remember your custom preferences and settings.
  • Help us understand usage patterns to improve the Service.

You can control the use of cookies at the individual browser level.

8. Your Data Protection Rights

In accordance with the DPDP Act and other applicable laws, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data. Much of this can be done directly through your account profile settings.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data from our systems.
  • Right to Withdraw Consent: Where we rely on your consent to process data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact our Data Protection Officer at support@techenclave.com.

9. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet is 100% secure.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. For significant changes, we may also notify you via email.

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