I purchased and received new monitor MSI Optix G241 couple of days back from amazon.
I did basic tests like no dead pixel and also back light bleed test (black screen). I felt there is an issue but being novice i like to seek the suggestion is this normal behavior or an defect.. I bought from amazon so i assume if it is an issue i will covered for refund i guess.
Anybody advice on dealing with amazon regarding this. If there is no problem with monitor then alright.
Seems you got a faulty piece…always check seller before buying on Amazon or flipkart…return it and get a refund if you can… Prefer seller Appario on amazon
yes test same way. I think its IPS glow which is normal.
you can always return and see if its there on new monitor. if same, just keep same monitor or if still not satisfied, maybe you can return and get a refund and get a different brand’s monitor
If i remember right, if it is only IPS bleed, if you move back or away from the corners or something, the grey areas should disappear a bit. If it isn’t, then it most likely might be backlight bleed.