I bought 2 UD90 1TB drives during BBD. Both drives were DOA and flipkart being , I had to reach out to SP for RMA. The drives were submitted to Supertron for RMA on October 4. I’ve tried countless times to get my RMA drives but I don’t see any movement.
Wow. That’s a shit experience man. Does flipkart not handle doa drives? I don’t use flipkart just by instinct for years now but if they are delivering DOA shit which you have to chase brands customer support, this is unacceptable.
I recorded their conversation. You’d be surprised that the customer rep told me that there is no return and no refund for this product. Also, she said that there is no official warranty indicated for the product so I may not be able to get support from the vendor as well.