URGENT! Internet connection problem in Windows 7

Software, Cloud and Development Software & Tools
1

while using Windows 7 Modem is working perfectly (all LED is clear) but unable to load any websites using all browsers no matter how much i googled abt it, have no issues with connection wise so im using it now in XP for help! which is installed in another disk! What happd exactly before the problem (just today) is i scanned the C :grinning_face_with_smiling_eyes: rive (Win7), did some CCleaner and registry cleaner (using free registry Clean) and i created backup image of windows 7 drive using Macrium Reflection soft, thats what i do every month regularly and neva had this problem before and its strange :angry:

i did troubleshooting in win7 and it cudn find any problem, before (cleaning & backup) that i was browsing as usualā€¦ now i have some work to be done in win7 dono what to do:huh:

what kinda details u need more to troubleshoot this? help me guys its urgent

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i have no knwldg abt this pls help me out if u need more detailsā€¦ its urgent i cant switch between two OS for working n mailingā€¦

2

Off the top of my head, I guess you could re-install the drivers.

3

Modem :confused: ā€¦ what kind of modem .. ADSL or old dial-up modem ?

4

sry guys i had to go to win7 again to get more info yes its ADSL modem type 1 from Bsnl now its working on XP:)

this is what i got in cmd:

Microsoft Windows [Version 6.1.7600]

Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Home>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Home-PC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E

Gigabit Ethernet NIC (NDIS 6.20)

Physical Address. . . . . . . . . : 6C-F0-49-F5-12-FC

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8DC7B1C1-B259-497E-9DC0-00F887A81433}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

C:\Users\Home>

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if i tried this cmd (found on google to reset)

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

it says that following cmd was not foundā€¦errrr damn

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thanks for ur replies guys now help me out, hopefully i wont need to reinstall the OS!

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im using the following soft in win7 Comodo firewall+Avast+SuperAS+Spybot and win firewall disabled though no prob before, it must be that registry cleaning i think though i restored it back but no use, did my comodo firewall broken-ed and causing (any)browsers to load webpages? bcoz modem is connected dsl,int,ethernet leds are clear its working perfectly on XP luckily:)

its confusing me how can i restore it back normaly or something i hav to re-install except OS? guys i need ur assit thx

5

put the appropriate IP,subnet,gateway,dns in the IPv4 TCP/IP settings as provided by BSNL.

use can open dns dns ports..

208.67.222.222

208.67.220.220

:face_with_tongue:

disable all the security for testingā€¦

6

thx but i have no idea abt anything u hav mentioned wer to put? how?, what went wrong? cud registry cleaning & backup cause problems like this? i clearly mentioned im nub to this.. cud u post step by step what to do? thx again

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im waiting for ur rep guyz need right solution, i need to reboot, switch OS. connect netā€¦err:frusty:

7

Itā€™s showing that your LAN card is diconnected ā€¦ Go to device manager ā€¦ uninstall this LAN card ā€¦ do reboot and reinstall drivers

8

Windows 7 does have this problem with no perfect solution.

ā€œEthernetā€ Connection Drop - Windows 7 Forums

9

thanks for all of u guys:) problem solved :grinning_face_with_smiling_eyes:

after disabling this f**k ā€œ##Id_String2.6844F930_1628_4223_B5CC_5BB94B87 9762 ##ā€ service from the ms services list, its actually occur after installing and updating Adobe CS3 yes i did it before the problem :grinning_face_with_smiling_eyes: to disable it go to run>msconfig>select services list then sure u wll find ā€œ##Id_String2.6844F930_1628_4223_B5CC_5BB94B87 9762 ##ā€ uncheck it then restart after restarting machine go to network & sharing center then click change adapter settings>u wll find LAN icon right click > properties then uncheck IPV 6 (TCP/IPv6) and then restart your PC then it should work like a charm:clap:

if it didnā€™t then right click LAN icon while ur modem is fully connected disable wait for 5 secs then enable then ur ā€œunidentified Networkā€ will disappear and ā€œInternet Accessā€ will re-appear then ur good to go:clap:

hope that helps if anybody has t same problem (it seems only on Vista and Windows 7 :confused: )
legendary XP rules :grinning_face_with_smiling_eyes:

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other useful cmds:

Open Run> type cmd

  1. type ā€œIpconfig /flushdnsā€ (without " ", its for all cmd u type) and press Enter.

  2. type ā€œNetsh int ip resetā€ and press Enter.

OS will then want to be rebooted. Go ahead and reboot.

When it starts back up, again open command prompt as administrator.

Type the following commands without the quotes:

ā€œNetsh winsock resetā€ Vista will then want to be rebooted. Go ahead and reboot.