Bro can you tell who handles rma of evga in mumbai ?
No one, I talked to the guy he was mentioning, it's SAVERA, a distributor & they have no clue what to do. they are separate from EVGA. Shipping to Taiwan is the only option.
EVGA also confirmed to me that they cant handle the service provided by 3rd party distributors.
But I have One word for EVGA service, Godlike.
After my experience with them, I don't care if I have to pay 2-3K to ship the gpu to Taiwan, and they have cross ship service, you ship from here and they ship from their side at the same time, they pay everything one way, and you get it in 7 days, through EMS.
You are paying half of what you will in India, just in case, if anything goes wrong, paying 2-3K to ship the GPU is totally worth it, I am not buying anything from MSI, Gigabait again, they make great products but their service cant be compared to EVGA.
I had a issue with my Motherboard brought from U.S., it was around 11K (Indian Mrp was 25K)
I bricked the mobo while trying to update the BIOS,
User Integrity means something to EVGA, things like broken mobo pins, capacitors and other things that MSI and gigabyte downright told me cannot me repaired or replaced, are covered by EVGA & they don't twat around with robots and support works in minutes and not weeks, I sent them a email requesting a new Chip, was ready to spend 2-4K, next morning a support rep Replied back and asked for my address, gave me instructions to recover the AMi bios on my board also Sent a new Bios Chip through EMS paid for, if things did not work out.
A week later, I had a brand new bios chip.
Meanwhile in Bharat, Asus india is taking 8 days to repair a week old h110 motherboard.
Another time I brought a Evga PSU from Amazon and it came without a few cables, I sent an email to EVGA, got a new Set to cables, again no questions asked, got them in a Month, nothing to pay.