I hav feedback regarding lynx-india (amarbir) which I feel would be useful to all Techenclave members.
so on the 13th Feb I decided to buy the Head Direct RE0 earphones(lynx order id 3947 from amarbir singh.
Before I could go and finalize the deal I had a online chat with his employee regarding the product.
Here is the feedback regarding that conversation
1)employee changes his stand after every 30sec if he has or doesn’t hav it in stock
2)zero knowledge about the product
got in touch with amarbir regarding this
My observations about amarbir before the deal(before a transaction or deal)
1)sir this is best product
2)pls transfer the money and I will send it to you in 2 days
3)very polite and responsive
so on 17th I order my head direct earphones from his website.It takes him another 2 days to process my order.so on the 19th I make the payment through ICICI bank account and after an hr call amarbir to let him know about the money transfer
amarbir reply=>â€sir plsss dont put pressure on me ,am busy and please do the forum registration firstâ€
at this point he could hav well said I can check and get back to u
all he kept saying is I do not work under pressure
so i did the tedious forum registration on his site which requires a new user-name and password and created a new topic with my lynx order id and payment details for the same
had an online chat with amarbir regarding when can this order be shipped
Amarbur reply=>Sir I do not work under pressure, and I cant give you a timeframe(this is a change in stance according to what he said before the deal)(he tends to be very rude for which he says he has his own rules that he likes to follow which make him look loud and rude on the phone).
my order finally reached today after forcing him to ship it ASAP or reporting this to techenclave
so here is his feedback in brief:
1)whether you like it or not you are very rude to be classified as India best computer shop (or whatever),I personally dnt care what you claim to be.
2)When you claim that you can handle 20,000 orders a day more than what other dealers in Techenclave do
I as a customer am least interested what your turnover is .moreover it is disrespect to other dealers in the community by saying something like that.
also all of us know u need Techenclave and not the other way around
3)when I pay for something it is my right to call you if the amount reached you or not
4)If you promise before deal for time frame regarding a shipment you cant tell me it will take 15 days or 4-5 days like most orders.
Please dont say 75% of are shipment is released in 2 days and rest in 15 days
Stick to yr commitment!!!
this puts an impression you never had the product in stock with you.
5)respect the Techenclave community (dont say I have my own forums so I will work according to my way)
Then I guess u shud'nt be advertising your product in Techenclave
nor am I intrested to see how many members your forum has in comparison
6)have respect for other dealers in community like itwares and mediahome and other dealers even if they have the same product as yours at a lower price band
as a customer I am always entitled to the best deal.
7)and last but the most imp one for the deal gone dirty which you accused me of is you saying
"Please dont put me under pressure.I dnt work in this manner"
for this I suggest never promise your customer any timeframe
and Please make that as a tag line and part of every product terms and conditions that(amarbir singh does not work under pressure)
I would like to ask the mods with regards to what sort of rating am I entitled to give after this experience.my product in comparson has reached me on time.but this has to be my last deal with him.I prefer KMD anyday for such products!!!
so on the 13th Feb I decided to buy the Head Direct RE0 earphones(lynx order id 3947 from amarbir singh.
Before I could go and finalize the deal I had a online chat with his employee regarding the product.
Here is the feedback regarding that conversation
1)employee changes his stand after every 30sec if he has or doesn’t hav it in stock
2)zero knowledge about the product
got in touch with amarbir regarding this
My observations about amarbir before the deal(before a transaction or deal)
1)sir this is best product
2)pls transfer the money and I will send it to you in 2 days
3)very polite and responsive
so on 17th I order my head direct earphones from his website.It takes him another 2 days to process my order.so on the 19th I make the payment through ICICI bank account and after an hr call amarbir to let him know about the money transfer
amarbir reply=>â€sir plsss dont put pressure on me ,am busy and please do the forum registration firstâ€
at this point he could hav well said I can check and get back to u
all he kept saying is I do not work under pressure
so i did the tedious forum registration on his site which requires a new user-name and password and created a new topic with my lynx order id and payment details for the same
had an online chat with amarbir regarding when can this order be shipped
Amarbur reply=>Sir I do not work under pressure, and I cant give you a timeframe(this is a change in stance according to what he said before the deal)(he tends to be very rude for which he says he has his own rules that he likes to follow which make him look loud and rude on the phone).
my order finally reached today after forcing him to ship it ASAP or reporting this to techenclave
so here is his feedback in brief:
1)whether you like it or not you are very rude to be classified as India best computer shop (or whatever),I personally dnt care what you claim to be.
2)When you claim that you can handle 20,000 orders a day more than what other dealers in Techenclave do
I as a customer am least interested what your turnover is .moreover it is disrespect to other dealers in the community by saying something like that.
also all of us know u need Techenclave and not the other way around
3)when I pay for something it is my right to call you if the amount reached you or not
4)If you promise before deal for time frame regarding a shipment you cant tell me it will take 15 days or 4-5 days like most orders.
Please dont say 75% of are shipment is released in 2 days and rest in 15 days
Stick to yr commitment!!!
this puts an impression you never had the product in stock with you.
5)respect the Techenclave community (dont say I have my own forums so I will work according to my way)
Then I guess u shud'nt be advertising your product in Techenclave
nor am I intrested to see how many members your forum has in comparison
6)have respect for other dealers in community like itwares and mediahome and other dealers even if they have the same product as yours at a lower price band
as a customer I am always entitled to the best deal.
7)and last but the most imp one for the deal gone dirty which you accused me of is you saying
"Please dont put me under pressure.I dnt work in this manner"
for this I suggest never promise your customer any timeframe
and Please make that as a tag line and part of every product terms and conditions that(amarbir singh does not work under pressure)
I would like to ask the mods with regards to what sort of rating am I entitled to give after this experience.my product in comparson has reached me on time.but this has to be my last deal with him.I prefer KMD anyday for such products!!!