Airtel Broadband Speed Drop + Latency in Youtube and Other Websites

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Adidam

Contributor
Hello, I've having 16 MBPS 200 GB Airtel Broadband. I'm having an issue with my broadband.

1. Speed Drop:

When I do speedtest.net test, it starts from 0.20 Mbps and as soon as test is going to over, it goes to 11-13 Mbps.

Below is the video of some tests. (Multiple Server Tests) - All are nearest server to my location.

a. Airtel Server Test


b. VeriVoz Server Test


c. Vodafone Server Test


In all the tests, you can see it starts from 1 Mbps and goes to 0.10 or 0.20 Mbps and then it gains the speed after half of the test. It's clearly having some kind of issue.

2. Latency Issues

It takes so much time now to load the Profile Pictures, Facebook news feed, websites, youtube videos and even the server list of speedtest.net (in settings). Overall, there is some malfunction I know which is causing both the issues.

Images on the websites/youtube or any other websites loads so slow like in dial-up connection.

Before this, speed used to be continuous 14-16 Mbps now it's not.

Please tell me what to do?
 
get the airtel engineer to check the line. Usually these are wiring issues.
 
get the airtel engineer to check the line. Usually these are wiring issues.
Yeah I have called him.

But I've one question my Router's light are not blinking and SNR of modem is stable between a range (6-7)

There is no disturbance in the Telephone too.

Line was re-wired around 3-4 months back only.

Do you know something about the TAG in their exchange?
 
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