Search
Search titles only
By:
Search titles only
By:
Forums
New posts
Search forums
What's new
New posts
Latest activity
Feedback
View Statistics
Members
Current visitors
Buy Sell Trade
WTB
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Menu
Install the app
Install
Reply to thread
Forums
Technology
Mobiles and Tablets
All Nokia 5800 XM handsets made before February have a major defect!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="krishnavamshi24" data-source="post: 697138" data-attributes="member: 12723"><p>Dude its not false man nokia has admitted to it ....</p><p>¨Here’s Nokia’s official statement on the matter:</p><p></p><p> The problematic speakers were replaced with speakers from another supplier, both in production and warehouses. I’d like to emphasize that we have replaced not only the speakers but also their supplier, i.e. at the moment we use speakers from the new supplier at our manufacturing plants, as well as in our service centers. It is very easy to confirm this, because the new speakers are visually different (see the picture above.)</p><p></p><p> Service centers started receiving the new speakers during the last decade of January, so all users who replaced the speakers since then shouldn’t face this problem.</p><p></p><p> It should be also noted that Nokia 5800 XpressMusic is one of our focus products, so its sales were watched carefully by our R&D department from the beginning; and, as soon as we heard about this matter, an R&D rep was dispatched to Russia to work on the problem on site.</p><p></p><p> The secondary replacement issues reported by Mobile-Review were related to the first phones and, at that moment, there was no solution to the problem, so the defective speakers were replaced with speakers from the same (at that time) supplier. When the problem was studied more carefully and it became clear that the new speakers (from the same supplier) do not solve the problem, the supplier was changed, the plants started putting new speakers in, and service centers started getting speakers from the new supplier too. I can not name the supplier of the defective speakers, but it is a very respected company with a world-known name, whose quality of products nobody doubted. But, unfortunately, these things happen, most likely, to everyone.</p><p></p><p> It should be emphasized that, for these kinds of quantities, and for a global company like Nokia, to solve a problem within a month is a very short time. Sure, a record number of devices were sold during December, and fewer buyers would have been faced with this problem if the sales had been lower. But please believe me, we have been seriously working on the speaker quality problem and we think that, for the moment, the problem is solved.</p><p></p><p> So, the 5800 XpressMusic can now be bought without any fears. And if you had to replace your speakers, from the end of January – everything should be all right; if you bought the phone earlier and you have problems, now they can truly be solved in service centers by replacing the speakers.</p><p></p><p>¨</p><p></p><p>Source: <a href="http://www.intomobile.com/2009/02/27/first-run-nokia-5800-xpressmusic-handsets-have-defective-speakers.html" target="_blank">First-run Nokia 5800 XpressMusic handsets have defective speakers!</a></p></blockquote><p></p>
[QUOTE="krishnavamshi24, post: 697138, member: 12723"] Dude its not false man nokia has admitted to it .... ¨Here’s Nokia’s official statement on the matter: The problematic speakers were replaced with speakers from another supplier, both in production and warehouses. I’d like to emphasize that we have replaced not only the speakers but also their supplier, i.e. at the moment we use speakers from the new supplier at our manufacturing plants, as well as in our service centers. It is very easy to confirm this, because the new speakers are visually different (see the picture above.) Service centers started receiving the new speakers during the last decade of January, so all users who replaced the speakers since then shouldn’t face this problem. It should be also noted that Nokia 5800 XpressMusic is one of our focus products, so its sales were watched carefully by our R&D department from the beginning; and, as soon as we heard about this matter, an R&D rep was dispatched to Russia to work on the problem on site. The secondary replacement issues reported by Mobile-Review were related to the first phones and, at that moment, there was no solution to the problem, so the defective speakers were replaced with speakers from the same (at that time) supplier. When the problem was studied more carefully and it became clear that the new speakers (from the same supplier) do not solve the problem, the supplier was changed, the plants started putting new speakers in, and service centers started getting speakers from the new supplier too. I can not name the supplier of the defective speakers, but it is a very respected company with a world-known name, whose quality of products nobody doubted. But, unfortunately, these things happen, most likely, to everyone. It should be emphasized that, for these kinds of quantities, and for a global company like Nokia, to solve a problem within a month is a very short time. Sure, a record number of devices were sold during December, and fewer buyers would have been faced with this problem if the sales had been lower. But please believe me, we have been seriously working on the speaker quality problem and we think that, for the moment, the problem is solved. So, the 5800 XpressMusic can now be bought without any fears. And if you had to replace your speakers, from the end of January – everything should be all right; if you bought the phone earlier and you have problems, now they can truly be solved in service centers by replacing the speakers. ¨ Source: [url=http://www.intomobile.com/2009/02/27/first-run-nokia-5800-xpressmusic-handsets-have-defective-speakers.html]First-run Nokia 5800 XpressMusic handsets have defective speakers![/url] [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Technology
Mobiles and Tablets
All Nokia 5800 XM handsets made before February have a major defect!
Top
Bottom