So finally I am fed up with them. Pickup does not happen as scheduled. My last 5 or 6 pickups were like that and speaking to their inept customer care is a complete waste of time. Looks like their shipping partners do not want to work with them. I have now had nothing but pickup issues across all their partners - Dtdc, Bludart, eKart etc. etc.
The only reason for sticking with them is that the cost is less compared to approaching a courier directly.
So are there any alternative aggregators with reasonable pricing and better pickup/deliver performance ? Or do we have to be fleeced by the direct couriers to be able to get on time performance, which should actually be mandatory in this industry ?
Location : Bengaluru and Kolkata
The only reason for sticking with them is that the cost is less compared to approaching a courier directly.
So are there any alternative aggregators with reasonable pricing and better pickup/deliver performance ? Or do we have to be fleeced by the direct couriers to be able to get on time performance, which should actually be mandatory in this industry ?
Location : Bengaluru and Kolkata