terence_fdes said:ABSOLUTELY PHENOMENAL experience. Just one nagging doubt [dunno if I missed it on this thread].....
1] How did you place your order ....... oops [was it amazon.com ?] in which case payment was made via credit-card/dollars & did you know your final cost [incl shipping + customs in Indian Rupees or you did the conversion yourself] or
2] Through another gateway ....eg "shopyourworld.com"
Just confused....BUT please do not get angry with my basic querry.
Metalspree said:I purchased viz amazon.com when i was in NZ using my NZ credit card,shipped it to my friends US address who got the case to India.
MohitPreet said:well thats a very far fetched thought my friend, may turn out to be true eventually![]()
I wonder what is it about customer service that most of Indian companies suck at it. I think its due to weak laws & to the fact it takes many years for courts to deliver judgement in simple case, so companies get away with it![]()
Hoping when Amazon comes to india, they follow these standards:hap2:
Though I doubt if they would provide the same type of service when they launch in India. Because we don't have the same kind of pro-consumer legal system and quite a few cheap Indians will take unnecessary advantage of such service forcing them to change their approach anyways![]()
Companies in India can provide such services only if there's honesty and Fairness !!! dont you think doing such a thing people will exploit easily here ?? (People will try and exploit the system and report failures every now and then and get replacements)
How many threads havent you seen right here in TE where people were trying to run over thier laptops purposely to claim under complete cover ??
How many threads havent we see right here where a fall had caused a hard drive failure and they hid the fact and still got a replacement pretending its a general failure ??
I've seen customers damaging monitors and claiming no power or other issues, isnt that outright stealing ?
Know one thing guys, the people who provide support in USA and UK are mostly Indians!
Well im an Indian and Proud, no doubt about that , but the amount of honesty and truthfulness is surely scarce these days !!
you may read this and flame me, but the above are my personal opinions
Almost every other company in USA provide great support.