CPU/Mobo AMD CPU RMA

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hackboy89

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after trying a number of things, i'm posting here..

i've filled/mailed a number of forms at various email ids but still my cpu replacement is still pending and i've got no response from amd or accel regarding it..

i've got an athlon x2 250 which has gone kaput, i want to replace it. please tell me the procedure to do so.

on the accel website, while filling the form, the "service type" drop-down box isn't working, i've even submitted the rma-claim form but got no reply. so can anybody please tell what is it that i'm doing wrong here? or tell me the exact procedure to be followed..

i've also submitted the request at www.amd.com/warranty a number of times using 2 email ids now, but let alone the service number, i'm not even getting an automated response mail..
 
ALPHA17 said:
Where are you based Sire?
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i'm in delhi mate..

and i just checked my mail id other than the primary one, it has got mails from amd.. i think that the id which i used before was somehow blocked or else..

i've got a rma number now, finally.. gonna take it from here..
 
yes when u register for rma on amd website you have to add their ids to ur list or else you never get the mails.. i too had same problem.. once you get the no. its a smooth process dont worry..
 
hackboy89 said:
i'm in delhi mate.. and i just checked my mail id other than the primary one, it has got mails from amd.. i think that the id which i used before was somehow blocked or else.. i've got a rma number now, finally.. gonna take it from here..
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That is good, I recently RMA-ed my processor in January. If you have any issues please contact me.

Especially I am sure that locating the service point will be a spot of an issue, it is in the building where the Bank of Baroda is situated on the ground floor. The Accel service centre is located in that building.
 
#[member='ALPHA17'] i'm gonna got to np in the coming days, so is this accel in the same office where we deposit our seagate hdds though i'm gonna look for bank of baroda, anyways thanks..

#[member='benryu'], the issue resolved when i used a different email id, i've been attentively checking my spam section for their email but they never sent any.. but changing the id solved it altogether..
 
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