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Anyone has any idea about eBay's refund policy? Victim of an idiotic seller!
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<blockquote data-quote="djmykey" data-source="post: 1949931" data-attributes="member: 262"><p>So eBay conf call happened.</p><p></p><p>eBayLady (EL) called me.</p><p></p><p>EL: This is EL from eBay. This is regarding your claim request. The seller had some questions he wanted to ask you. He is on call, can I patch him through?</p><p></p><p>Me: Yes, please do so.</p><p></p><p>Seller: Hello Sir, I wanted to know how you decided that the product that you recieved was not new and was factory refurbished. We sell 1000's of products and we do not get any complaints. I sold same player to many people nobody complained you are the first one.. blah blah blah..</p><p></p><p>Me: Did you see the photo I posted along with the claim ??</p><p></p><p>Seller: Nope.</p><p></p><p>Me: Ma'am can you see the photo I posted ?</p><p></p><p>EL: Yes, I can see the pic.</p><p></p><p>Me: Could you kindly read what is written on the box ?</p><p></p><p>EL: Yea sure. Sandisk Sansa <serial no> 4 GB factory refurbished.</p><p></p><p>Me: Seller ??</p><p></p><p>Seller: Sorry Saar, I just now saw the pic. Really apologize for the mixup. Not sure how this happened. Will initiate the refund.</p><p></p><p>Me: OK.</p><p></p><p>Then the EL proceeds to walk me through what all I need to do to keep the package ready for a pickup.</p><p></p><p>All in all awesome <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" /></p></blockquote><p></p>
[QUOTE="djmykey, post: 1949931, member: 262"] So eBay conf call happened. eBayLady (EL) called me. EL: This is EL from eBay. This is regarding your claim request. The seller had some questions he wanted to ask you. He is on call, can I patch him through? Me: Yes, please do so. Seller: Hello Sir, I wanted to know how you decided that the product that you recieved was not new and was factory refurbished. We sell 1000's of products and we do not get any complaints. I sold same player to many people nobody complained you are the first one.. blah blah blah.. Me: Did you see the photo I posted along with the claim ?? Seller: Nope. Me: Ma'am can you see the photo I posted ? EL: Yes, I can see the pic. Me: Could you kindly read what is written on the box ? EL: Yea sure. Sandisk Sansa <serial no> 4 GB factory refurbished. Me: Seller ?? Seller: Sorry Saar, I just now saw the pic. Really apologize for the mixup. Not sure how this happened. Will initiate the refund. Me: OK. Then the EL proceeds to walk me through what all I need to do to keep the package ready for a pickup. All in all awesome :D [/QUOTE]
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Anyone has any idea about eBay's refund policy? Victim of an idiotic seller!
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