Hi there,
I want you to know that VLE Bazaar is a fraudulent website. They will accept prepaid orders (no COD option on checkout) from you but they would never deliver the product or send a wrong second-hand product. The customer service representatives come across as extremely rude and illiterate. I wonder why a legal action hasn't been taken against this company yet. I have been sending emails but received no response as if that mail address doesn't have an outbox. When I called them first, there was a girl who said we can't give you refunds because our payment platform has issues since very long. It was an excuse to not to issue refund in the first place. Because if they accept payments from Razorpay (payment platform), then they should be able to refund the money using the same platform. They may block your phone number if you contact their customer service department again and again to ask for order/refund status. I tried getting in touch with the Razorpay (the payment service provider) but they are also clueless and mentioned that the VLE bazaar will get in touch with you for order refunds. Why does Razorpay offer payment services to businesses that aren't legitimate, such as Vlebazaar? All the 4 star and 5 star ratings are paid Google reviews probably from their own staff. Avoid ordering anything from this website since it could end up costing you money, time, and, most importantly, your mental health. Better order from Flipkart, Amazon or brand website. This merchant should be penalized and a strict legal action should be taken against this company for conducting fraudulent business practises.
