Bad experience with decathlon.

captivating

Disciple
I have purchased kids cycle 2 years ago from decathlon. Brand new is btwin . During shifting home last month the handle bar of that cycle got damaged. Now I went to decathlon for service and replacement of the btwin handle bar . They simply said it’s not available. It’s a 2 year old cycle and already spares are unavailable. Never buying from garbage decathlon again .
 
Have you checked with any other Decathlon store? Can you share the model number of your bicycle and size.
The guy who takes care of the service there told me he sent many emails to the company regarding spares but spares were not available with the company. Regarding model no I will let you know by tomorrow.

It’s probably kids cycle 4-6 years 16 inch
 
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