Been a Beam customer for 5 years now, right from the days they used to offer free downloads of multiplayer games like Battlefield 2142, F.E.A.R and Counterstrike to all their customers on their portal.
I’ve
subscribed to various other Internet Service Providers at my place of work, including AIRTEL, Tata and Reliance Broadband, but when it comes to connection reliability, speeds, service and value for money, BEAM wins hands down. They’ve been changing their technologies keeping with the needs of the times as well as a steadily increasing customer base, and have gone completely fiber-based now, which has eliminated almost ALL connection issues most users must have been facing.
I can’t recollect when was the last time I faced a connection blackout, and the service technicians have been extremely helpful to us during times of shifting, fiber cuts, jack replacements, etc. Quick, efficient and always glad to help, that’s how I’d describe them
Although I’ve personally never faced any issues, some other users seem to have problems with their Customer Care number, and I guess this is one area Beam can concentrate on improving in the next few days.
Beam seems to be undergoing a major brand revamp over the last few days, emphasizing on their fiber technologies as well as bidding goodbye to issues that probably plagued their customers in the past. Me, as well as other Beam users, I’m sure, are desperately looking forward to the bevy of exciting new features they have in their pipeline. There are rumors about new tariff plans too, which can only mean more good news for their customer base.
I’m proud to consider myself a customer of the Beam brand. For a local ISP, they sure have shown admirable growth and their services are on par, if not better than most established national ISPs. Great going guys, keep it up. Looking forward to more great stuff from your end.
I’ve
subscribed to various other Internet Service Providers at my place of work, including AIRTEL, Tata and Reliance Broadband, but when it comes to connection reliability, speeds, service and value for money, BEAM wins hands down. They’ve been changing their technologies keeping with the needs of the times as well as a steadily increasing customer base, and have gone completely fiber-based now, which has eliminated almost ALL connection issues most users must have been facing.
I can’t recollect when was the last time I faced a connection blackout, and the service technicians have been extremely helpful to us during times of shifting, fiber cuts, jack replacements, etc. Quick, efficient and always glad to help, that’s how I’d describe them
Although I’ve personally never faced any issues, some other users seem to have problems with their Customer Care number, and I guess this is one area Beam can concentrate on improving in the next few days.Beam seems to be undergoing a major brand revamp over the last few days, emphasizing on their fiber technologies as well as bidding goodbye to issues that probably plagued their customers in the past. Me, as well as other Beam users, I’m sure, are desperately looking forward to the bevy of exciting new features they have in their pipeline. There are rumors about new tariff plans too, which can only mean more good news for their customer base.
I’m proud to consider myself a customer of the Beam brand. For a local ISP, they sure have shown admirable growth and their services are on par, if not better than most established national ISPs. Great going guys, keep it up. Looking forward to more great stuff from your end.