Let me show you guys what kind of stuff I've to deal with (Not on this forum but on other marketplace where we have mostly women customers)
FB Comments (Wherein we've given price idea, contact number on the post & on the photo itself"
"PP of all" - Really? you want price of 1000+ products?
"I'm interested" - No you're not. If you are genuinely then contact us, whats the point of comment spamming on FB?
"I want" - No you don't, you can't take a minute to read the entire post & drop us a message on whatsapp
Whatsapp conversations
"PP for 100 pcs, i need urgently" - We give them the website link & they disappear
"I'll send you tomorrow" - No you won't
"I'm in office I'll contact you in the evening" - They dropped us a message first, chatted for some time, And now they are in office forever
"I'll order tomorrow" - No you won't, deep down you know it
Sends a screenshot of our website "Send me price" - Its already written below the picture, website is not there to blow balloons?
"I am not understanding on your website, send me personally" - Like really? you want me to send 1200 photos and each product price personally only to hear "I'll get back to you" which you never will
Facebook Messanger Messages
"PP" - Arey boss post me likha hua hai, why spam my inbox unnecessary when you have no intentions to buy?
"I want to know the price of vinyl stickers" - When I ask what text they want to have written as we calculate based on size, they go underground (Meaning, looking for legit TP)
If you guys think am joking, I'm happy to post screenshots here masking all info so you know what kind of p00p is thrown at us lol. And yeah, we have to deal with such timepassers on daily basis.
Sadly FB & insta is our primary marketplace.
Altough we have learnt a lot & implemented measures to keep time wasters at bay but still they always will be 1 step ahead for some reason with comments like "Where are you from", "More details", "DM Me" (Which they dont even read, forget about replying), "I want" (No you dont), "I want to order these stickers" (Boss whatsapp number is given, how am i supposed to contact you when you dont even read my comment or inbox messages?"
Had a case where a lady dropped multiple messages saying she is interested to buy, wants to know how to order, she hasn't even read the inbox message I'll share the screenshot for you guys to decide.
1 Basic measure which has helped a lot,
-Give them a label on whatsapp business, so you know you are dealing with a timepasser. We keep the chats intact so we know that if at all the person decided to pop up again we don't have to invest any time on them.