Blue Screen of Death on my Windows 7 Vaio notebook!

L

lazygarfield

Disciple
Hey,

Just purchased a Sony Vaio VCCB15FG from an Authorised Sony Reseller last week and set it up over the weekend. It came preinstalled with Windows 7 Home Premium but I did tweak it a lot. Removed some pre-existing software, installed a lot of other software, changed settings, let Windows Update download & install as many updates as it wanted etc. The laptop has been on for hours while all that has happened. I have also transferred a lot of data from 1 Externall HDD to another, so it's been on then too. But yesternight was the first time I started downloading something via uTorrent and when I woke up, I saw that after 1:20hrs of downloading, there had been a BSoD. I thought that was a one-off and continued downloading. AGAIN I received a BSoD after 1:30hrs of downloading.

I installed HWMonitor and took a screenshot of my temperatures right after restarting from the 2nd BSoD. Here it is -

1d5323.jpg


I also made a zip of the two Mindiumps and have uploaded it to multiple filehosting sites. You can download from whichever one you find convenient, it's just ~500KB.

Code: 
http://www.multiupload.com/ENDNQ1UNPK

Please do look into the minidumps and tell me what's the problem. My laptop is obviously under warranty but I hope it's not a hardware fault or anything like that. Tell me if you guys need a screencap of the BSoD too. The next time I get one, I'll take a pic and post it here.

Please help!
 
Those thermals are fine. Will check out the minidumps once I get home. Can you in total upload 5x minidumps. Thanks.
 
I have the same lappy. Got a BSOD once but that was just a random one.

You should consider a clean format & install Win7 from a retail disc. That is what I did.
 
Hey guys,

A user on another forum said that the problem could have risen out of McAfee Antivirus - which was pre-installed on my system. I uninstalled that and the system hasn't crashed once... 5hrs and counting. :)

And pauldmps, I was thinking of doing a clean install too... but decided against it as I didn't really NEED it as such. Removed the bloatware that Sony supplied, tweaked the partitioning and I'm happy with what I have right now (all this even though I have a genuine Windows 7 Ultimate Edition key with me). :D
 
lazygarfield said:
Hey guys,

A user on another forum said that the problem could have risen out of McAfee Antivirus - which was pre-installed on my system. I uninstalled that and the system hasn't crashed once... 5hrs and counting. :)

And pauldmps, I was thinking of doing a clean install too... but decided against it as I didn't really NEED it as such. Removed the bloatware that Sony supplied, tweaked the partitioning and I'm happy with what I have right now (all this even though I have a genuine Windows 7 Ultimate Edition key with me). :D
Click to expand...

That's why I clean formatted the laptop before starting to use it. And I removed the McAfee trial as soon as I unpacked the laptop. It is a heck of useless AV - high on resource usage.

I had to format the whole disc to GPT partition as I installed Mac OS X onto another partition. Dual booting successfully.

Sent from Google Chrome for Mac. :)
 
Hey guys,

After I uninstalled McAfee and installed Microsoft Security Essentials, I kept the laptop on the whole day and didn't see any big problem. Later on, in the evening, I was buffering a lot of videos on Facebook and Youtube and when I started playing one, I got a message that the AMD driver had crashed and restarted... and after some time, another blue screen. Attached the minidump for that. Please have a look and tell me what's going on. :S

[attachment=8803:15311.attach]
 

Attachments

The crash was caused by your Display driver atikmpag.sys

--------------

The exact error was:

VIDEO_TDR_FAILURE (116)

Attempt to reset the display driver and recover from timeout failed.

--------------

GRAPHICS_DRIVER_TDR_FAULT

I would suggest you check whether ATI has published any new updates for their graphic card driver, although the one you are having is pretty new (jan 6 2011).

If you search in google you will find quite a few such incident reported for this ati driver. Probably the driver (hopefully not a h/w error) is not able to handle too much of load.
 
Mostly BSOD are of because of Hardware Driver issues kindly check that all the drivers are either up to date or not. Try using the free version of this,It helped me some time back when i had the same issues with my Samsung R439(Don't remember exact model). Problem was with ATi Driver.

Driver Checker
 
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