User Review Bosch SMS60L12IN Dishwasher Review

I was in search of dishwasher reviews for the past couple of years, specially from Indian users.
I couldn't find much except for a review or two on YouTube, but they were not in detail for me to take the plunge.

Finally I bit the bullet and bought a Bosch SMS60L12IN from Amazon for 31.5k.

I'd summarize few points which might be useful for prospective buyers.
This review applies to all dishwashers in general since all the models from different brands sold in India are more or less with similar specs.

Which Brand?
  • AFAIK Bosch, IFB, Siemens, LG & Samsung sell dishwashers in India.

  • Bosch has only one model in two colors with different model numbers.
    People quoted that the silver model is an upgraded one with water saving features blah blah blah.
    But I verified the specs and both are in fact color variants of same model.

    Siemens has a model or two IIRC, but they are priced higher and share 90% of the components with Bosch. Both are sold and serviced by same channels too.

  • IFB has 5-6 models, out of which all the models have 12 place holders except the top of the line Neptune SX1, which has 15 place holders. This particular model has extra pullout basket for small cutlery, which is of practical use. I later found out how significant this feature is (More on this later).

  • LG and Samsung sell one model each, which are priced higher and I doubt their after sales service w.r.t dishwashers.

  • I found build quality to be better in Bosch.

  • In terms of service I heard/found Bosch to be better, can't comment on the spares availability/cost of spares at this moment. There are many horror stories about IFB service, so I stayed out of this brand.
Purchase and Installation

  • For months, I pestered almost all major stores for a demo and no one gave a positive reply. Croma, Bajaj electronics have a Bosch demo dishwasher with transparent window to see how the dishwasher works etc, but they never showed interest in showing a demo as well.

  • All of them were offering a discount of 1-2 k, so I chose Amazon as I was getting it for almost 8k discount on MRP. These store guys were selling very old stocks, but the one I ordered from Amazon was imported in Dec 2016. I think all Bosch dishwashers sold in India are made in Turkey.

  • I got a installation request acknowledgement from Bosch on the very next day I ordered on Amazon. They had been following up for installation even before it was delivered from Amazon and installation was done within hours of delivery. Satisfied with the overall purchase and installation experience.

  • There is nothing complicated about installation, just connecting the inlet hose and proper drainage for drain pipe. The purpose of waiting for installation is more or less to verify damage and to avail warranty.

  • Also ours is a free standing unit, if you want to integrate this into kitchen, you might need to get some additional work done to mount the machine into place.

What are these three cleaning agents?
  • A dishwasher needs a combination of three cleaning agents. Using all three( Salt+Detergent+Rinse Aid ) is the key to perfectly washed dishes. You can use any brand of dishwasher cleaning agents, as long as they are dishwasher compatible.

    Bosch recommends "Finish" products, which are imported and cost a bomb when compared to other brands. IFB sells their own brand of cleaning agents.

    We personally use & recommend Fortune Products >> http://fortunedishwashing.com/
    They are cheaper compared to imported brands.
    I compared the wash quality with Finish and I couldn't find any difference.
    Many Bosch/IFB users gave similar feedback about Fortune products.
    They are not easily available in super markets, but you can order from their website or their Amazon store.

  • What are these three cleaning agents anyway?
    • Salt - Don't confuse this for normal table salt.
      This is special salt, used to convert hard water into soft water which prevents hard water stains(white powdery stains) on the dishes. It is mandatory if your water hardness is medium to high. Depending on your dishwasher model, you can adjust the salt dispensing levels.

      You don't need to refill salt for every wash, you need to refill once in a month or two based on usage.In our case, we use dishwasher everyday and we need to refill it once a month with 1KG of salt. Cost of refill is around Rs. 100 per KG.

      http://fortunedishwashing.com/product/fortune-dishwasher-salt/

    • Detergent - As the name suggests, these are detergents specially made for dishwashers.
      You need to fill the detergent for every wash, just like a washing machine.

      http://fortunedishwashing.com/product/fortune-dishwasher-detergent-1-kg-pack/

    • Rinse Aid - It is a special liquid used to reduce the surface tension of water, so that water won't stick on the dishes during rinsing. This actually makes a lot of difference to the final wash quality. If you don't use it, then the dishes would have water droplet stains and white stains.

      You might have to refill rinse aid every 10 washes on average. So a 500ml Rinse Aid should be sufficient for a month or two, if you use the dishwasher daily.

      http://fortunedishwashing.com/product/fortune-rinse-aid/

      You can buy a combo pack of all three, which is more in tune with the usage cycle.
      http://fortunedishwashing.com/produ...tarter-combo-pack-free-descaler-worth-rs-150/

    • All in one Tablets - If you are lazy and don't want to buy all three of them and refill every time. These all in one tablets come with a combo of Detergent/Salt & Rinse aid all in a single tablet. You will need to use one tablet per wash.

      Manual says that if your water hardness is medium to high, then you would still need to use salt in addition to these tablets. I've tried to use tablet alone and the results weren't great. Ended up using the additional salt as well. So I won't recommend tablets, plus these are costly compared to the purchasing the individual detergents.

      For example, this costs almost 1200 for 34 tablets >> http://www.amazon.in/Finish-All-Max-Powerball-Tablets/dp/B01ET6E9XE?tag=googinhydr18418-21

Stacking the dishes and Usage
  • You need to dump all left over food particles from the utensils. Soaking is not necessary for normal utensils. Wok's on which deep fries are done, would wash well with soaking.

  • Plates go into plate holders and large dishes go on bottom rack.
    Small plates, cups, small utensils go into the top rack. There is a free standing basket for cutlery into which you place all the ladles, forks & spoons. But using this basket is tricky, as it can be placed only on bottom basket and is difficult to fit in if the bottom layer is full. This is where extra basket in IFB Neptune SX1 comes handy. Otherwise you are forced to use the assorted holder in the top rack for placing spoons and forks.

  • All dishes should be facing downwards on the racks and should not be stacked on top of other.
    Stacking the dishes is tricky and time taking for the first few runs till you get the hang of it.

  • Once you are done stacking, check for the refill indicators. Only for the first use you need to fill the salt and rinse aid. Post that you need to fill them only if the respective refill indicator is lit.
    As I had mentioned earlier, refill cycle is roughly once a month for salt and once every 10 - 15 washes for Rinse Aid (100-150ml per refill).

  • Now comes the wash options, depending on the model there will be Auto, Eco and Intense modes.
    We normally use Eco and Auto modes and are yet to use Intense kadai mode.
    Since water temperature goes to around 70 degrees, we never risked using that mode owing to plastic boxes in the wash.

    Auto/Eco modes usually take 1.5 hrs for the cycle to finish.

    Unlike a washing machine, there is no lock for the door, no sound indicators for the wash completion.
    You can open the door in the middle of wash, it automatically pauses and resumes once the door is shut. But avoid opening the door as the vapor that spews out is very hot.

    Once the wash cycle is done, machine turns itself off without any buzzer.
Wash Quality
  • Aluminium, Wood and plastics which are not dishwasher compatible should not be used in dishwasher according to manual. I tried aluminium dishes, they got cleaned properly, but are slightly discolored and have white stains even after rinse aid is used. So I won't recommend using aluminium utensils.
    I've used wooden spatula's and wash is fine.

    Silverware, steel, glass and food grade plastics are washed perfectly. Shine on the utensils and the squeaky noise from the clean dishes is so satisfying.

  • Specially if you are using Tupperware boxes for carrying lunch, the difference in wash quality is reason enough for you to buy a dishwasher. Even those sticky oil stains are washed perfectly, leaving the boxes squeaky clean. When we used to wash the dishes manually, getting the oil stains from plastic boxes is a nightmare and oil stains never used to go off.
Power Consumption
  • This particular model is rated at 1.5KW, but I guess that rating is only for the heating element.
    Never calculated the actual usage, but should be on par with any washing machine if not less.
    There is no significant spike in electricity bill, so I never bothered to check the power usage in detail.

I will add a few pictures later today, of the dishwasher and utensils before/after wash.

My parents were reluctant to get rid of the maid and get a dishwasher instead. They were apprehensive about the performance earlier, but after looking at the wash quality, even they are on the scout for a dishwasher. Since I know the practical advantages of an extra rack, I'm pushing for IFB Neptune SX1 and will update this review accordingly if we end up buying that.


This is how dishwasher was delivered by Amazon. Luckily no damages.

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A few pics from yesterday's wash cycle.

Notice that refill rinse aid indicator is lit. It's been almost 3 weeks since last refill.

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After refill, with the indicator off.

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After the wash cycle.
Those plastic flap like things you see at the bottom of the pic is where you add the detergent and the rinse aid.
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Bottom rack, where plates and large utensils usually go.

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Top rack. Since the bottom rack is full and we couldn't fit the small cutlery basket, We had to improvise and use the Etagere for small cutlery.

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Notice how the stainless steel utensils are shiny. If you don't use rinse aid, there will be a cloudy layer of water droplet marks over them.

I'll do a set of before/after wash pics of dishes, once I get some time over the weekend.
 
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@sriharsha_m

Hi all,
After a long time coming back here. Primarily because I am in the research phase before buying a Dishwasher. We have heard about the famous products of Bosch such as SMS60L12IN and SMS60L18IN, current price at Amazon 30,999/- and 33,949/- respectively.I had almost made up my mind for the latter , when I accidentally happened to tumble upon whirlpool.

Has any of you used the Whirlpool Dishwashers . They have got mainly two models :
1) PowerClean Pro - WFO3O33 DLX IN 2) PowerClean - WFC3C24 PF IN , on going through whatever is given in Whirlpool's website these Dishwashers seem unique in their ability , as they have extra water jets on the lower side of the back wall. We can keep our soiled Kadai facing these jets and water jets at high temp. and pressure will do it's work. Let us not doubt the power of water, we have seen water carving its way through mountains and high speed water is sometimes used for cutting these days. So these techniques seem promising , at least from the theoretical point of view.
Anyway , I could not find a single review of these Whirlpool Dishwashers , mainly because I think these are more expensive than Bosch's . Both Models are priced at 44,991/- and 35,991/ respectively-


The second model Whirlpool's WFC3C24 PF IN has a price very similar to Bosch's SMS60L18IN. So now I want to know more about WFC3C24 PF. How would it compare to Bosch's? Also Bosch's model seems very old , they do not seem eager to upgrade their model , SMS60L18IN was first available at Amazon on the 18 July 2016.

Whirlpool call themselves " World's No. 1" , In fact we have been using Whirlpools refrigerator for over 10 yrs now , and till date it has never given us any trouble. In fact its cooling power is awesome , even at the regulator setting of 4 we find our food freezing at peak summer in the Refrigerator section. Currently we have our setting at 3.

So I have positive feeling about Whirlpool Dishwashers . Hope all of you can guide us to procure the best that is available .

Looking forward towards your inputs . Thanks.
Just read your post. Whirlpools make good semi-automatic washing machines. You will hardly find any review for their dishwashers.[DOUBLEPOST=1552228583][/DOUBLEPOST]Bough it today. Waiting for delivery.
 
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I will ensure all utensils are rinsed in water before I put them in the washer anyway.
Yes they do. Only extremely sticky mess like burnt out food may get left sometime. Or if you have not loaded the dishes properly the dishes may be left dirty. Water spray and soap needs to reach all the surfaces of the dishes to clean it.

I'm a very satisfied user since last six months.
[DOUBLEPOST=1552254121][/DOUBLEPOST] This part is not available in India. Either ways it is not a deal breaker.
 
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Is anyone of you facing issues with current batch of Fortune detergent?
Our dishwasher filters are getting clogged frequently with detergent residue.

Bought a set of Finish detergent/rinse-aid/salt to test the difference.
Will update the post with my results after using them for a couple of weeks.

IMG_20190303_130226.jpg IMG_20190303_130220.jpg
 
Is anyone of you facing issues with current batch of Fortune detergent?
Our dishwasher filters are getting clogged frequently with detergent residue.

Bought a set of Finish detergent/rinse-aid/salt to test the difference.
Will update the post with my results after using them for a couple of weeks.

View attachment 79138 View attachment 79139
I have decided to buy Finish products only for now but as a habit I will ensure I rinse utensils before putting it in the washer. I am excited to set it up today. Should be delivered by tomorrow. Makes no sense to buy cheap detergents then pay for repairs.
 
I have decided to buy Finish products only for now but as a habit I will ensure I rinse utensils before putting it in the washer. I am excited to set it up today. Should be delivered by tomorrow. Makes no sense to buy cheap detergents then pay for repairs.
No need to waste water by rinsing unless they are heavy deep stains. Also, we have been using just the quick mode and it makes short work of the dishes taking only 30-40 minutes while other modes take 1.5 hrs. Finding the cleaning just as good and we let the dishes dry as they used to earlier but inside the dishwasher instead. One thing that will astonish you the most is how less water it uses compared to hand washing.
 
No need to waste water by rinsing unless they are heavy deep stains. Also, we have been using just the quick mode and it makes short work of the dishes taking only 30-40 minutes while other modes take 1.5 hrs. Finding the cleaning just as good and we let the dishes dry as they used to earlier but inside the dishwasher instead. One thing that will astonish you the most is how less water it uses compared to hand washing.
Thank you. I love this thread so much :)
 
I have decided to buy Finish products only for now but as a habit I will ensure I rinse utensils before putting it in the washer. I am excited to set it up today. Should be delivered by tomorrow. Makes no sense to buy cheap detergents then pay for repairs.
I have been using Fortune for at least the last 8 years or more. I used to use IFB brand earlier. Clearly IFB is only selling rebranded Indian product.

I have been using Fortune for the last two years with the Bosch. I find no issues so far.
 
I have been using Fortune for at least the last 8 years or more. I used to use IFB brand earlier. Clearly IFB is only selling rebranded Indian product.

I have been using Fortune for the last two years with the Bosch. I find no issues so far.
Thanks. This sounds good to me.[DOUBLEPOST=1552396016][/DOUBLEPOST]Anyone using any stand or cover for it?

Thanks.
 
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I have been using Fortune for at least the last 8 years or more. I used to use IFB brand earlier. Clearly IFB is only selling rebranded Indian product.

I have been using Fortune for the last two years with the Bosch. I find no issues so far.

I have been using Fortune for two years now, but the last two batches of detergent is leaving residue in the filters for me.
Water quality might be one of the reasons as my parents in a different city have no issues with the same batch of detergent in the same model dishwasher.
 
Got these today...
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[DOUBLEPOST=1552497489][/DOUBLEPOST]Hey brothers.. I need some info on buying some long pipes both inlet and outlet. I will have to keep the washer away from water source.
 
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I am currently not in a position to pass a judgment one way or other. For now I think Bosch is at least as good as IFB. The only reason I stayed away from IFB is due to their horrible customer service. When I say horrible, trust me, it was really the worst kind of service one could imagine from a consumer electronics major. This is coming from some who owned IFB Washing machine, Dryer and Dish Washer.

I am surprised how IFB is demanding a higher price than Bosch with such poor after sales service when there is precious little to choose between the products.

This does not mean Bosch Siemens will be better but I am counting on two things here.
  1. The products I own (washing machine and dish washer) are superior to IFB and do not need frequent service.
  2. Bosch Siemens service cannot be worse than IFB.
I just found out IFB is an Indian brand :O

https://en.wikipedia.org/wiki/IFB_Home_Appliances
 
IFB initially had a tie up with Bosch in the 90's.
yep. I clearly remember IFB-Bosch. I was surprised to find out about the split in this thread and now to find out IFB is an Indian firm. Split was good I guess. Glad I got Bosch.

[DOUBLEPOST=1552566801][/DOUBLEPOST]

UPDATE:
Installation done today. My mom is very impressed with the wash. We just did a test wash for 30 mins! Amazing. It is very easy. Entire process.
 
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The filter and pipe that come with the Dishwasher are of 3/4 inch dia. Whereas the angle valve/cock usually available in the market are of 1/2 inch output dia. I tried to source angle valve/cock of 3/4 inch output dia and did found one but the threads weren't long enough for a secure connection. So instead I bought a 3/4 inch to 1/2 inch reducer and then a 3/4 inch threaded hex/extension nipple on which the filter and pipe are screwed on.
Installation like this requires an extra point available in your place of installation.
 
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