BSNL Account Management

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Neotheone

Neotheone

Figuring stuff out
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Well I have been having this problem for some time now. I regularly check my broadband account usage since I have just 1GB download limit on the 250 plan that I was given by the BSNL ppl despite asking for the Home 500 plan.

Now I have been having this issue about once every week or more, whenever I login to check my usage, somehow I automatically get logged in with some other user's Portal ID .This is really unacceptable and actually alarming, since it also means that others can possibly get accidentaly get logged on to my (or anyone else's) account and then use it to change the password, since the page to change the password does not even require the current password for changing the password .

This shows gross incompetence on the part of BSNL and needs to be rectified immideately. I don't really know what to do about it, so thought it would be a good idea to post it here, and ask if the same has been happening with others on this forum too ..

I am not expert on the matter but i guess this could be caused if some user does not log off, and my browser somehow "picks up" right where the other user "left off" ......I would like to know reasons for the above, and if possible, any ways to avoid it.

Here are the screenshots of the BSNL account management page of some BSNL user whose account I accidentaly logged into today.







 
Ditto thing happened to me on Amazon.com

Thank god, i was so good kinda person who didn't bought anything :bleh:

Donno why this happens...
 
i tried to change my account password thrice and all three times it wouldn't change even though i got a password changed successfully page :S
 
well same thing happened to me.... I have logged in to other account accidently .... very difficult to login to my own account and also sometimes even get invalid request error.....

I am leaving the BSNL connection this month and goin for full 1 mbps relience :D
 
^^ Reliance does have some advantages but they have the worst performing (read non existent) customer support system. They even tend to close complaints while showing them as "resolved" without doing anything about them.

Talking about BSNL, I now have Account information of about 5 Dataone users. They are accounts from Hyderabad, Jamshedpur, Varanasi, Faridabad and a place called Haveri (Karnataka). I think If I complaint against them, the BSNL people might actually accuse me of Hacking into their system for this information.
 
Well relience working great for me....no complaints so far....all complaints got resolved in time....
 
yes u r right...i had this one time only...but i was not able to do anything with password or usage ect....sooo no need to take tension...if anyone can loging to ur account by chance he wud not be able to do anything...but...for safity u have to inform to BSNL ppl..
 
Neotheone said:
Well I have been having this problem for some time now. I regularly check my broadband account usage since I have just 1GB download limit on the 250 plan that I was given by the BSNL ppl despite asking for the Home 500 plan.
Now I have been having this issue about once every week or more, whenever I login to check my usage, somehow I automatically get logged in with some other user's Portal ID .This is really unacceptable and actually alarming, since it also means that others can possibly get accidentaly get logged on to my (or anyone else's) account and then use it to change the password, since the page to change the password does not even require the current password for changing the password .
This shows gross incompetence on the part of BSNL and needs to be rectified immideately. I don't really know what to do about it, so thought it would be a good idea to post it here, and ask if the same has been happening with others on this forum too ..
I am not expert on the matter but i guess this could be caused if some user does not log off, and my browser somehow "picks up" right where the other user "left off" ......I would like to know reasons for the above, and if possible, any ways to avoid it.

Here are the screenshots of the BSNL account management page of some BSNL user whose account I accidentaly logged into today.




Click to expand...

Hi,

Thanks very much for this comment. It help me to think about my ideals.

Tks again and pls keep posting.
 
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