Linux Canonical offers help support for Ubuntu Desktop Edition

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Steve George, director of Canonical's Corporate Services division says: "Canonical's Desktop Support Services provides an easy, inexpensive way to get Ubuntu up and running in the home, home office and small business - reaching the vast majority of computer users. [...] With our team supporting them, Ubuntu is ideal for people who just want their computer to work, where the goal is to get up and running with no fuss, focusing on the things they want to accomplish."

Canonical's Desktop Support Services includes three packages: Starter, Advanced and Professional:

• - The Starter Desktop Service offers support for installations and basic configuration and functionality of the Ubuntu system, like creating various documents, playing audio and video streams, using various applications or setting up the Internet. The package's price starts from 34.73 Pound Sterling (GBP) + VAT;
  
• - The Advanced Desktop Service offers support for power users who need help or assistance for migrating documents or settings from a Microsoft Windows or Apple Macintosh operating system. Advanced installations, personnel accounting and desktop publishing are also covered by this offering. The package's price starts from 72.62 Pound Sterling (GBP) + VAT;
  
• - The Professional Desktop Service offers support for experienced users who already use Ubuntu as their main operating system, but need help with network installations, various applications support, advanced productivity, advanced system administration and more. The package's price starts from 138.03 Pound Sterling (GBP) + VAT.

All three offerings described above include:

• - Live phone support 9x5
• - Email support
• - Security upgrades
• - Product upgrades
• - Duration: 1 year or 3 years

Source : Canonical to offer Ubuntu desktop support - Computerworld Blogs

 

[nucleuskore]

This is all UK based. Anything in India yet?

 

[LaatSahab]

Alteast its an initiative which will draw more folks towards FOSS. I don't see it coming to India ue to limited appeal of FOSS here.