Graphic Cards Club3D 9800Pro 2D screwup

T

TechHead

Forerunner
Not even a year old, it's giving me visible errors even on the Windows desktop. Forget gaming, even Word docs and CorelDraw are giving me errors. Should I just RMA it now?
 
if its under warranty then you should RMA it. but first try this card on another known good pc.

BTW , what exactly visible errors you are getting.

vertical strips , equally spaced ???? or some other. kindly post back with as much details as you can. This is for my information and knowledge only.

ps:had you ever oc'ed this card or "upgraded" the bios with a 9800XT bios.
 
Yep just like deejay said try it on another good pc,i had the same problems as yours and it was all because the PSU (330W Tagan upgraded it to 650W Q-TEC)once i changed that it was working even better then 1st day i bought it.
 
deejay said:
if its under warranty then you should RMA it. but first try this card on another known good pc.

BTW , what exactly visible errors you are getting.

vertical strips , equally spaced ???? or some other. kindly post back with as much details as you can. This is for my information and knowledge only.

ps:had you ever oc'ed this card or "upgraded" the bios with a 9800XT bios.
Click to expand...

Ocd the card, yeah. Never upped to a 9800XT though. This is my 2nd 9800Pro, first one is working just fine on the 2nd machine.

Here's a screenshot of the reply.. you can see the corruption..see around "fonts" and the BTW?

 
1)Did you try reducing the mem / core speed. post your observation what happens when you reduce the speed , lower than defaults even.
2) with a moist cotton ear bud clean the whole card. both the sides and all the micro components ( resistors / capacitors/ Vr's) too. sometimes this does help. and while you are at it clean the heatsink / fan too.
most probably it looks like a onboard memory subsystem problem.

(this includes the onboard ram controller on the gpu, the traces from the gpu to the memory ic's, and the memory ic's themselves.)
when you refresh the screen these screen corruptions would not be on the same place everytime.??? i mean it would be at random places on the screen ??
EDIT: purity of the power rails , Various voltage issues we will decide later. first just try cleaning the pcb throughly.

in case you do not want to take the trouble to isolate the problem and rectify it (if possible) then just try the card on a different m/c with a more powerful psu and if the problem remains then RMA the card.
 
deejay said:
1)Did you try reducing the mem / core speed. post your observation what happens when you reduce the speed , lower than defaults even.
2) with a moist cotton ear bud clean the whole card. both the sides and all the micro components ( resistors / capacitors/ Vr's) too. sometimes this does help. and while you are at it clean the heatsink / fan too.
most probably it looks like a onboard memory subsystem problem.
(this includes the onboard ram controller on the gpu, the traces from the gpu to the memory ic's, and the memory ic's themselves.)
when you refresh the screen these screen corruptions would not be on the same place everytime.??? i mean it would be at random places on the screen ??
EDIT: purity of the power rails , Various voltage issues we will decide later. first just try cleaning the pcb throughly.
in case you do not want to take the trouble to isolate the problem and rectify it (if possible) then just try the card on a different m/c with a more powerful psu and if the problem remains then RMA the card.
Click to expand...

Cheers for the reply. Just tried the card on a new Powersafe 500W PSU @ the vendor, same problems. Tried on my system with a basic load, only 1 HDD and 1 stick of RAM. Still got the same corruption, at random areas on the screen. Card itself is clean, the HSF itself is free of dust.
 
If the card is under warranty RMA it !!! Its a defective piece no doubt, a 9800 pro works perfect on a Mercury 250 watts SMPS also.
 
driver issue ? have you tried adjusting refresh rate etc ?

mostly i think its a screwed card though you can try deejays suggestion of using a moist cotton piece to clean it too
 
:cool2: best of luck !!!! :)
ps: and ask ur dealer whether the club3d co. can send us that card at throwaway price for "Failure Analysis".;) :ohyeah:
 
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