Creative X-Fi Elite Pro RMA woes

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shefeeqonline

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Oct 3, 2008
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Guys,

i bought a Sound Card (Creative X-Fi Elite Pro) before one year.

it costed me above 20k.

Now as it stopped working and warranty remaining i returend the sound card including all accessories and including BOX pack to the place where i bought it for warranty.

after more than one month ( infact that's almost two months) now they say that they don't have the same model (which i mentioned above) for the replacement.

So they are telling me that they can give me 13k instead of replacement.(it costed me above 20k.)

is it the way how it works???? i have no such experience before....so guys help me out what should i do.....shall i ask for a card on same league (which i guess not available right now)...or ask them to return the full amount...

plz zz plz help me out so that i can talk to them later about it.......
 
You will never get back the full amount (i.e 20k) most of the places give a credit note for a lesser amount or a replacement product of equal value.

Is there any particular reason you got the elite pro ? recording or such ?

If its just for audio listening you could get the money offered and get an Asus Xonar Essence for 8k
 
i got the card since it was the card which offered multichannel sorround over s/pdif at that time which can be bought locally.

credit note????

credit note means to how much % can be reduced over price ....like 30% or something..... is there any particular lessing % ......????

also plz suggest me some sound card with same value.......
 
guyz

i managed to get 16k intead what they offered which was 13k. ~4k loss for 1 year usage. thanks for all support.
 
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