D-Link Router Rma

[dinjo]

I had bought D-Link DSL 2750U a week back and was working till this morning but as soon as i came in evening its not working, have tried everything reset device , tried to ping not working even with D-Link Setup when i connect LAN cable and search for router it hangs and it says cant find the router even tried with all LAN ports.Only option left for me is go for RMA now where do i need to send over the device to get replacement I had purchased the router from LetsBuy last month.

 

[vivek.krishnan]

D-Link Service Center

C/o Kaizen Info Serve Pvt Ltd

Shree Ganesh Bhuvan 2nd Floor, Room No 32/33 Opp lamington Police Station Grant Road East

Mumbai, MAHARASHTRA

+91-22–32160234

mumbai@kobian.com

from http://dlink.co.in/sales/where2buy/?tab=3

 

[G33kgod]

even i had problems with my dlink 2730 bought from letsbuy 1!!!! got it RMA'ed

 

[dinjo]

So i dont have to get in touch with Lets buy right ? And whats the usual time taken for RMA ?

#G33kgod

How long did it took for you ?

 

[vivek.krishnan]

IMO, since its handled by Kaizen, ought ta be good, as their handling of Corsair is also good.

 

[dinjo]

I see there is 45 days replacement policy for products purchased, I called them up and they said I need to take the product at a RMA center

45 Days Guaranteed Replacement:

Letsbuy.com offers a guaranteed replacement on any of its products if found with a manufacturing defect and notified within 45 days from the date of delivery. The terms of warranty and replacement are governed by manufacturer and letsbuy cannot act outside the preview of decision provided by manufacturer.

We will try to ensure an immediate replacement of the product. LCD TVs (LED, Plasma,3D) are not covered under the 45 day replacement guarantee

 

[Surve.p]

Ideally, Letsbuy should replace it - going by their '45 day replacement guarentee.' An RMA from your end is likely an easier way out for them...

I was looking at going for the DSL 2750U from letsbuy for my airtel broadband... though now, I'm going to have to look elsewhere

. But thanks for sharing your experience dinjo... If the Asus was available at Letsbuy, would have gone for it asap...

 

[dinjo]

How can get LetsBuy replace the product for me ?

 

[Emperor]

I see there is 45 days replacement policy for products purchased, I called them up and they said I need to take the product at a RMA center

How can get LetsBuy replace the product for me ?

Better go with RMA center

 

[dinjo]

Ok the router is now sent to Bangalore does anyone knows how long does it take to replace a product.

 

[dinjo]

I got a replaced router today but the replaced router was not new I asked the rma center and they said its as per rma policy can someone confirm this

 

[dinjo]

Can someone comment on RMA