sushantade
Contributor
Also Deepcool is inferior brand compared to Cooler Master not to mention better support.
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DeepCool support?
- Thread starter sushantade
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mehimdumb_7t
Explorer
I've dealt with Deepcool support and they were very good. Asked for extra fan clips and mounting screws by email and they sent them for free.
Meanwhile for Cooler Master there was confusion as to where I needed to raise a ticket. They wouldn't accept direct RMA without a ticket.
They directed me to their EU store for small things such as standoff screws.
Deepcool has come a long way, their fans and mounting method are much better imo. Look up Gamers Nexus/Hardware Canucks review of their AK400.
Meanwhile for Cooler Master there was confusion as to where I needed to raise a ticket. They wouldn't accept direct RMA without a ticket.
They directed me to their EU store for small things such as standoff screws.
Deepcool has come a long way, their fans and mounting method are much better imo. Look up Gamers Nexus/Hardware Canucks review of their AK400.
sushantade
Contributor
What's wrong with raising a ticket LMAO. Also reviews these days are pretty biased (yes , GN too!)
since OP has mentioned regarding support for Deepcool vs CM.
CM support is handled by Kaizen, and Deepcool by Acro.
CM support is handled by Kaizen, and Deepcool by Acro.
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