Laptops DELL INSPIRON R15 N5110 LAPTOP .. USB 3.0 issue .. need help

A

alive hunter

Contributor
I have a DELL INSPIRON R15 N5110 LAPTOP .. 6 months old.
under warranty.

This Laptop have one USB 3.0 Port.

Now when i connect my WD 3.0 USB Portable HDD (1TB) to the 3.0 port on the laptop, it is not getting detected.
Where as when i connect the same HDD to the 2.0 port on the laptop, it quickly gets detected.

I am not able to figure out the problem???

Wht can i try?? .. or should i post a complaint with DELL???

please suggest..!!

Regards,
AH
 
U have to contact dell service,... as this might be problem with the hardware..i think they will replace yr motherboard...
 
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