Long Story Short:
I tried to use the Desertcart Pro membership trial to order something, but ended up buying from "Desertcart.in" instead of the global domain.The .in domain/checkout (Desertcart India) no longer offers a trial—only a full paid subscription (source: support).
I considered selling the account to recover the cost, but didn’t want to risk my address or phone number being shared.
So, I’ve decided to use the account to place orders for others, charging a fixed fee per order.
Since Desertcart allows only one Pro account per household (as per their policy), there may be account-related issues eventually, but I’m willing to test the waters for now.
Things to note:
I’m placing orders for others at a flat premium of ₹499 over the final product cost per order.Sometimes I get discounts; sometimes I don’t. Deals seem inconsistent on Desertcart. I try my best to find and use any discounts I come across, but it is what it is.
Regardless, shipping and customs are handled by Desertcart directly, unless they incur serious issues. In which case, they may require your input.
Keeping a few things in mind, I have decided to do the following for now:
-->Max 3 orders per week
-->Max order value: ₹10,000
-->No risky or prohibited products
-->No warranty, replacements, or returns handling by me
-->Tracking is visible only in the Desertcart account, and their UI isn’t very intuitive. I will share any major changes happening to the order from time to time till your tracking ID arrives.
-->I will share the tracking ID once it’s handed over to an Indian courier (usually Delhivery).
-->Full product cost is taken upfront. You can pay the ₹499 extra cost once the item ships from the origin country (I’ll notify you).
-->I am not liable for product quality, shipping damage, or customs seizure. I am only a facilitator.
-->If customs indefinitely delays or seizes an item, I cannot promise any refund unless Desertcart provides it.
-->Only dealing with buyers who have at least 50+ positive feedback in the marketplace. I’ve had quite a few unpleasant experiences in the past. I’d rather preserve my sanity than deal with unnecessary chaos.
-->I will still try to clear the backlog of people who approached me before this post went live.
-->I won't respond to people who spam my DM without reading things properly
-->Minors are not allowed
FAQ:
Q) How would I make sure you will not run away with the money?
A) By not giving me any in the first place. If you have even a percentage of doubt, please don't proceed.
Q) I need my product to ship quicker. Is it possible?
A) One of my orders was initially scheduled to arrive this week, but the date was pushed back by a month.
If you need something urgently, don't look at Desertcart. Desertcart’s delivery timelines are inconsistent and can vary drastically.
They are fully responsible for shipping, delays, and customs. I have no control over timelines once an order is placed.
Q) Will custom cause issues?
A) My portable monitor has been stuck at customs for over a week.
Support told me the delay was on the customs side, and they’re trying to resolve it.
Desertcart handles customs clearance, but that doesn’t guarantee smooth sailing.
Q) Can I cancel after placing an order?
A) Buy only if you're 100% sure. I will not be responsible if Desertcart decides not to refund you a dime.
IIRC, after a product is shipped, there are no refunds.
Q) What happens if you get stuck with a failed or cancelled order?
A) Orders are non-refundable unless Desertcart refunds them themselves.
If they do, I’ll return the amount minus any fees or deductions that they charged.
This is not a business. I’m just helping out fellow members and recouping some of my cost with my Desertcart Pro membership.
Please read everything before messaging.
For further inquiries, DM. Keep the thread clean.
I will add things as they unfold.
Some important Links:
https://www.desertcart.in/support/return
https://www.desertcart.in/support/shipping
Update 04/06/25: @chetansha
Sent you your Delhivery tracking ID.
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