Ray
Explorer
I bought two items from ebay for the first time:A laptop screen guard and a laptop charger ,each from a different seller.Unfortunately both were not correct item-the screen guard was smaller than my screen(It was listed that it would fit my screen) and the laptop charger was not according to the item picture(the picture had a right angled plug but this one had a straight plug)
I called both seller and they both said to return the item to them and they would send the correct item.
Now both these sellers are poweseller.
I have never returned an item so how would i go about it??
I know the adress from the box so should I just return the box as I received but how will they remember why I returned them and what is the correct item I wanted since they both did not ask my name or order number or Anything an did not write down rason for return, just cooly told me on the phone to return the product and they will ship the correct item
here are the llinks:
http://www.ebay.in/itm/221204629558?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649#ht_5532wt_910
http://www.ebay.in/itm/321095631598...X:IT&_trksid=p3984.m1439.l2649#ht_5010wt_1144
I called both seller and they both said to return the item to them and they would send the correct item.
Now both these sellers are poweseller.
I have never returned an item so how would i go about it??
I know the adress from the box so should I just return the box as I received but how will they remember why I returned them and what is the correct item I wanted since they both did not ask my name or order number or Anything an did not write down rason for return, just cooly told me on the phone to return the product and they will ship the correct item
here are the llinks:
http://www.ebay.in/itm/221204629558?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649#ht_5532wt_910
http://www.ebay.in/itm/321095631598...X:IT&_trksid=p3984.m1439.l2649#ht_5010wt_1144