Forum Feedback Enough is Enough - STOP ConDeals on TE

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TheITWares

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This is with regards to this deal here - http://www.techenclave.com/market-feedback/deal-with-ironman-166687.html

Recently i have seen many such threads wherein Bad deals like the above have happened and every time i read something like this i really feel sad for the people who have been conned.

Being an Online Dealer for 3 Yrs now i really think that we should do something about it i started on TE and to see such things happening here really makes me sad.

I want Online Customers while doing Online Deals feel Safe about it like when they Deal on EBAY Etc.

Here's how we can STOP having any such episodes on TE

Either TE needs to have an Escrow A/c or The buyer and seller needs to appoint an escrow person in between. (Escrow is like EBAY keeping the money till buyer gets the product)

I know this will be a bit long process but it will be 100% safe for both Buyers and Sellers. And anyways buying and selling Old stuff is a long process look at the pics decide on price etc etc.

Once this is done no more restrictions no more spamming nothing will happen and i think everyone will be happy atleast there won't be conman's like these anymore coming to TE and troubling members here.

I think unless this is implemented Market should be closed.

Tell me what you guys think about this !!
 
Nice idea Rahul but I afaid if even TE Admins show an interest about making market area safe ... because TE was not started for market area originally :)

And on the topic to make market section secure for genuine buyers and sellers .. iTrust rating is already there .. which is of course not enough
 
^^ I understand that but if they don't do this soon people here will feel Afraid of Dealing here in Market Section and hence less people will Buy stuff here

If they don't do something about this its their loss they loose the Market section Traffic it'l become less day after day. And many other things can be done too like appointing a old TE member who can keep the money till the buyer is satisfied and the deal is done.

Lets see if they are concerned. There are many more things that can be done.
 
Even i too had a similar thought a few days back. Maybe TE is not for marketing but if it provides a potent platform for the user, which it already does then why not enhance the experience and make it more safe for people !
 
The idea is very good. But I doubt whether the admins / mods have time for that overhead.
 
What you are talking about is making TE a market. When that happens , everything else on the site becomes much smaller and I dont know. Thats just not TE, thats just another market.

I would have loved to see the days where TE did not have any market but that may just spell doom now.

I know its not a popular stream of thought but in any case, it had to be said.
 
What about tax?. People are willing to give the handling charges?

And what if the person handling the money had some issues like personal hold up so only send the money say a say or two late??.

Tie up with paisa pay is better. :).
 
An escrow transaction has an overhead bill as fee. Even if we were to do it ourselves (this does not mean we are going to, am just responding hypothetically) we will have to charge a fee too. This cannot be a free service simply because of the effort involved.

Offhand

1) We would need dedicated full time guy(s) to handle this.

2) We would need a phone line exclusively for this purpose.

3) We would still need a dispute settling process (product not ok, final product not as per specifications and all.)

Its easier said than done. The kind of management required to do this would be similar to ebay but at a lot lesser scale. But unlike ebay(nowadays) we are actually talking second hand goods wheich are prone to problems.

With the authorized dealers on TE, some quality can be assured, but once you do member-to-member transaction, imo its impossible to monitor and it should be the responsibility of the trading parties to iron out these issues.

What we can do is maybe add a bigger disclaimer and/or help text for new members,
 
IMO there is no way this can be pulled off. too much issues including legal ones.

Caveat Emptor. that's all.

as for my opinion, a thing that may be taken as a guideline is, If

* one has 20% more positive itrader than the other guy in the transaction, or

* the other guys has even one -ve itrader,

the other guy must first complete his side of the transaction - whether shipping the product or sending the money.

or both the parties involved in the transaction should send a soft copy of a photo id to each other for identification purposes.

_
 
We can't really put things like escrow account here. TE need to put some full time labors to watch all market trades. Also, TE will have to add payout/checkout feature in market section so that instead of transferring money to seller's account, money will be transferred to escrow account. Overall, Market will have to be redesigned. And that is not really worth. All We can do is redesign Market section rules, so that Seller have to specify the product very clearly. Also the most important thing can buyer do, "Trust seller and description of product given by him".
 
Even eBay has its share of frauds. I got bitten once to the tune of 15K by a guy in Bangalore and I never go back to eBay, discounts notwithstanding.

On a private sale it is better to verify antecedents, and this kind of stuff is the exact reason why a lot of members do not want to ship goods, only settling for local pickup and pay.

It would be a good idea to put up large warning signs whenever the shipping method is chosen, indicating that TE is not liable for bad sales. The message should be clearly visible to those reading the thread, and to the seller when he chooses the shipping method. It does make the the whole thing a little unattractive, but it's safer.

And it's not as if all dealer sales are very smooth either - except that they mostly don't steal your money.
 
Why don't you Online Dealer guys simply start taking payments through Paypal. If anything happens we can file a dispute with Paypal & resolve the matter. Simple.

Only Amarbir was taking payments through Paypal which was I preferred him eventhough there were some problems with his dealings.
 
Safin said:
What we can do is maybe add a bigger disclaimer and/or help text for new members,
Click to expand...

Very well said :D ... I agree with it and there should be a pop-up to mentioning the same :)
major9 said:
Why don't you Online Dealer guys simply start taking payments through Paypal. If anything happens we can file a dispute with Paypal & resolve the matter. Simple.

Only Amarbir was taking payments through Paypal which was I preferred him eventhough there were some problems with his dealings.
Click to expand...

PayPal payment will cause Rupee to Dollar conversion charges ... because Indian Rupee is not directly accepted in PayPal as of now.

Besides even PayPal has its own flaws like eBay PaisaPay
 
All the things that you are saying can be done.

Yes charge a 1% Fee to the seller.

Getting volunteers / guys don't look like a problem to me :) u already have so many volunteers / mods / staff.

Dispute settling - Tatz fine we anyways have loong threads discussing about the Con Deals where buyers conned by a Seller.

Safin said:
An escrow transaction has an overhead bill as fee. Even if we were to do it ourselves (this does not mean we are going to, am just responding hypothetically) we will have to charge a fee too. This cannot be a free service simply because of the effort involved.

Offhand

1) We would need dedicated full time guy(s) to handle this.

2) We would need a phone line exclusively for this purpose.

3) We would still need a dispute settling process (product not ok, final product not as per specifications and all.)

Its easier said than done. The kind of management required to do this would be similar to ebay but at a lot lesser scale. But unlike ebay(nowadays) we are actually talking second hand goods wheich are prone to problems.

With the authorized dealers on TE, some quality can be assured, but once you do member-to-member transaction, imo its impossible to monitor and it should be the responsibility of the trading parties to iron out these issues.

What we can do is maybe add a bigger disclaimer and/or help text for new members,
Click to expand...


--- Updated Post - Automerged ---

Oh no no tatz not what we want

Just open an A/c where Payment comes and goes.

Take a small 1% charge and we should be able to cover the cost very easily.

Rahulrulez said:
We can't really put things like escrow account here. TE need to put some full time labors to watch all market trades. Also, TE will have to add payout/checkout feature in market section so that instead of transferring money to seller's account, money will be transferred to escrow account. Overall, Market will have to be redesigned. And that is not really worth. All We can do is redesign Market section rules, so that Seller have to specify the product very clearly. Also the most important thing can buyer do, "Trust seller and description of product given by him".
Click to expand...
 
Most of us are spanned in many cities, so having volunteers is a nice idea. But i guess not everyone will have time, So fixing the weekends for TE is a good one. with possible TE meetings every weekend :D Nice community get togethers :)
 
Khimera said:
Most of us are spanned in many cities, so having volunteers is a nice idea. But i guess not everyone will have time, So fixing the weekends for TE is a good one. with possible TE meetings every weekend :D Nice community get togethers :)
Click to expand...
Did not understand what your talking about.

But what i am saying is very simple TE has like 10-15 Staff members and atleast 4-5 of them are online 24/7 so giving support swiftly won't be a problem at all - Man Power is not a problem for TE as far as i can see.
 
I think we can come up with something termed as a middlemen. People can volunteer to be middlemen based on their convenience. We can probably set up a thread for people to be middlemen or for requests for middlemen. Incase someone is buying from a new comer on TE they could use ask for a middlemen from this thread. The buyer would deposit money in the middlemens account and the seller would ship it.Once the buyer recieves it then the middlemen would tramsferr the amount into the sellers account.
 
TheITWares said:
But what i am saying is very simple TE has like 10-15 Staff members and atleast 4-5 of them are online 24/7 so giving support swiftly won't be a problem at all - Man Power is not a problem for TE as far as i can see.
Click to expand...
Alright we shall have a sticky thread with volunteer names from each city. Now lets start the self nomination process. Lets see who all volunteer for this. TheITWares should I add your name in the Mumbai list?
 
Rahul, If I were you, I wouldnt bother. After all, As a dealer , you would stand to benefit from all the con deals indirectly, as people would rather buy from a regd dealer who can be trusted, and is known for their professional service, as opposed to some random guy.
 
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