Security Software Explorer keeps restarting ??

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metalheart

Contributor
I have managed to call upon the wrath of the tech-lord AGAIN :@

My explorer.exe (Windows XP SP2) keeps restarting repeatedly after irregular intervals. I have scanned the machine thoroughly using Avast! , AVG , and Ad-Aware. I have tried scanning for rootkits (none found). I have also used Stinger (to no avail). My last resort is to believe the fact that it's not a Trojan/virus-related issue and do a System restore. But I really want to avoid that.

Any solutions ? Anyone ?

Thanks :hap2:
 
ROCKFELLA said:
D/L XP3 install it.
Click to expand...

Actually, this particular PC is not mine. Therefore, I really don't want to waste my time in formatting someone else's machine. Plus, I'm very intrigued by this problem :ohyeah: I really want to find a solution !!

Naga said:
Event viewer logs?
Click to expand...

This is what the message is on the instances on which the explorer restarts.

Also , I had forgotten mentioning his earlier, but this has something to do with Dr.Watson's Post-Mortem Debugger

Code: 
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

The explorer crashes when >

1) When I open "My Network Places"

2) When I click on "Show Containing Folder" on firefox downloads.

3) When I open the containing folder externally from any application ( like BitLord,Limewire, Shift+Enter etc)

It is something like this >

1.

1.JPG


2.

2.JPG


3.

3.JPG
 
U dont have to fromat, just d/l SP3 and install, also d/l latest AVAST Av run it.
metalheart said:
Actually, this particular PC is not mine. Therefore, I really don't want to waste my time in formatting someone else's machine. Plus, I'm very intrigued by this problem :ohyeah: I really want to find a solution !!

This is what the message is on the instances on which the explorer restarts.
Also , I had forgotten mentioning his earlier, but this has something to do with Dr.Watson's Post-Mortem Debugger

Code: 
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
The explorer crashes when >

1) When I open "My Network Places"
2) When I click on "Show Containing Folder" on firefox downloads.
3) When I open the containing folder externally from any application ( like BitLord,Limewire, Shift+Enter etc)

It is something like this >

1.
1.JPG


2.
2.JPG


3.
3.JPG
Click to expand...
 
Check the event viewer log (administrative tools) and post all errors and warnings (system+apps) for the particular windows session when the crash happens. Lack of SP3 shouldn't be the reason for this. Most probably a registry error.
 
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