Extremely slow BSNL Broadband Speed

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kvikram

kvikram

Forerunner
I'm currently subscribed to the 1350 plan : 4 Mbps upto 30 GB, 512 Kbps beyond 30 GB. I haven't exceeded the limit yet and for the past week, the speed has been extremely slow. I've phoned the Broadband office about 5 times and they said they've done all they can and still can't solve the problem. So they told me to contact the local exchange, and told me that it could only be a line problem and to ask them to come over and check the line.

I have yet to call them tomorrow morning. But I wondered if you guys could provide any advice. Confused on what to do. :unsure:

My usual speed is around 3-3.5 Mbps. This is what I get now:

 
Do you hear any noise or disturbance on your phone? If its your line, you can register a complaint by calling ****2198 where **** is first four digits of your landline. Are you from Bangalore?
Sent from my Lumia 800 using Board Express
 
#HellSlyne Absolutely no noise on the phone whatsoever. That's what surprises me. I'm from Salem, TN. I've registered complaints with both the broadband office in my city and the local exchange. The broadband office people say they have tried three different "ports" with no satisfactory results, and the local exchange should check their end of the connection, or something like that. I'm still trying to sort out the problem with the local exchange people.

Here all the phone numbers are seven-digit ones, so your suggestion won't apply I suppose.

#dinjo What are those? :S How do I measure them?
 
line attanuation and snr(signal to noise raatio) can be found on your modem webpage.
snr number will help u to be able online 24/7
6db or below is bad
7db-10db is fair
11db -20db good
20-28 excellent
29and above outstanding


line attenuation maximum signal loss recomondation is about 60db
lower is always good help how much max bandwidth u get

60db u get 1mbps

20db and beelow outstanding
20-30 outstanding
30-40 very good
40-50 good
50-60 poor may experience connectivity issues
 
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sorry to intrude... I have the very same problem and here is what i have in my modem page -

Can someone tell me if there is anything that we could provide as an input to BSNL guys?? even my local guys speak about changing "ports" :(

Statistics -- xDSL

ADSL_2plus
ATM
Up
L0
OnOff
36548
180108
114123
24,172919

[TD="class: hd, bgcolor: #E0E0E0, colspan: 2"]Mode:

[/TD]

[TD="class: hd, bgcolor: #E0E0E0, colspan: 2"]Traffic Type:[/TD]

[TD="class: hd, bgcolor: #E0E0E0, colspan: 2"]Status:[/TD]

[TD="class: hd, bgcolor: #E0E0E0, colspan: 2"]Link Power State:[/TD]

[TD="colspan: 3"][/TD]

[TD="class: hd, bgcolor: #E0E0E0"][/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Downstream[/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Upstream[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Line Coding(Trellis):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]SNR Margin (0.1 dB):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Attenuation (0.1 dB):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Output Power (0.1 dBm):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Attainable Rate (Kbps):[/TD]

4,0961,02100
591300
1281300
11600
1800
161600
1.06.95650.00.0
1,16027600
64800
16.013.910.00.0
3.531.850.00.0
9,2589,00000
028600
601,80085,77900
01,74000
0000
03,16400
0000
0000
1,453,404357,12700
1,30026100
0185,27300

[TD="class: hd, bgcolor: #E0E0E0"][/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Path 0[/TD]
[TD="class: hd, bgcolor: #E0E0E0"][/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Path 1[/TD]
[TD="class: hd, bgcolor: #E0E0E0"][/TD]

[TD="class: hd, bgcolor: #E0E0E0"][/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Downstream[/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Upstream[/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Downstream[/TD]
[TD="class: hd, bgcolor: #E0E0E0"]Upstream[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Rate (Kbps):[/TD]

[TD="colspan: 5"][/TD]

[TD="class: hd, bgcolor: #E0E0E0"]MSGc (# of bytes in overhead channel message):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]B (# of bytes in Mux Data Frame):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]M (# of Mux Data Frames in FEC Data Frame):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]T (Mux Data Frames over sync bytes):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]R (# of check bytes in FEC Data Frame):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]S (ratio of FEC over PMD Data Frame length):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]L (# of bits in PMD Data Frame):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]D (interleaver depth):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Delay (msec):[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]INP (DMT symbol):[/TD]

[TD="colspan: 5"][/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Super Frames:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Super Frame Errors:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]RS Words:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]RS Correctable Errors:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]RS Uncorrectable Errors:[/TD]

[TD="colspan: 5"][/TD]

[TD="class: hd, bgcolor: #E0E0E0"]HEC Errors:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]OCD Errors:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]LCD Errors:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Total Cells:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Data Cells:[/TD]

[TD="class: hd, bgcolor: #E0E0E0"]Bit Errors:[/TD]

[TABLE="width: 100"]
[TR]
[TD="class: hd, bgcolor: #E0E0E0"]Total ES:[/TD]
[TD]0[/TD]
[TD]44[/TD]
[/TR]
[TR]
[TD="class: hd, bgcolor: #E0E0E0"]Total SES:[/TD]
[TD]0[/TD]
[TD]7[/TD]
[/TR]
[TR]
[TD="class: hd, bgcolor: #E0E0E0"]Total UAS:[/TD]
[TD]0[/TD]
[TD]0
[/TD]
[/TR]
[/TABLE]
 
Unfortunately my wireless router + modem (Linksys WAG120N) doesn't allow me to measure the SNR and attenuation values. On the info page it's just blank. There seems to be no viable solution for that. :(

However what strikes me as strange is that on the router status page, the downstream rate is clearly shown as 4000 kbps, but yet I am not getting that speed.

linksys.png


Could it be a problem with the modem?
 
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