Storage Solutions For WESTERN DIGITAL users.......

jumbo5

Adept
I'm facing with problem with my 160 WD essential drive & the discussion is goin on in this thread

http://www.techenclave.com/storage-solutions/facing-small-problem-western-digital-160gb-108288.html

However i started this thread for users who r well versed with www.westerndigital.com

I have posted the query in ASK WD question section.
for 1 day the status of my query was "unresolved", the next day it was solved, but i could not c the soulution, then i updated my question, then after 24 hrs again it showed 'solved', but i could not c it now also.I did not recieve any mail from them regarding the soulution.

I'm soooo irritated, they say the after sales service of WD is good, but their email service is worst!!! :mad:

I think they have set a timer that after 24 hrs all unresolved queries will show as solved just like that :S

2rml9as.jpg
 
i have communicated with WD support this way but never faced this problem. are you sure they havent given any reply or update for the question
 
i have communicated with WD support this way but never faced this problem. are you sure they havent given any reply or update for the question

You sure it didnt end up in the junk folder??

damn sure!....its 3 times i've updated my question, theres no reply there or in my mailbox or junk folder
 
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