Thank you for calling Apple, my name is Gary, Can I have your first name please.
-Hi Gary, my name is Anthony and my last name is Smith.
-Ok, and how may I assist or direct your call?
-Ok, you guys give support for OS X, right?
-Yeah.
-Ok, well when I turn on my machine, it goes to the little Apple thing and it gets to a screen, it says that I can restart my computer, It says it in about 6 different languages.
-Ok, ahm, what is the computer you are using?
-It is a Compac Presario.
-Ok, Are you using Mac OS X?
-Yes.
-Alright, just one moment and I'll transfer you over.
*Cool little music plays on the background*
-O my god.*laughs**no idea what he says on that time*
-Thank you for calling Apple, this is Billy. Can I get your full name please.
-My name is Anthony Smith.
-Ok Mr. Smith, and are you calling in regard of a new issue?
-This is a new issue.
-Ok, do you have the serial number for the product that you are calling for?
-I....Believe so, let me see. Yes, it is Y-M-A(OR 8)-6-5-9-M-6-W-0-A
-Thank you sir, on moment please.
