We were short-handed during COVID. We were just reconciling all the dispatched and refunds. We came across your details. We would like to know if your refund was processed. If not, would you want the item delivered or refund only.
If you open their contact us page, they say they're based in Jammu. Is it the same teckpot you're referring to?I had ordered from them during Covid; they are a Bengaluru based shop.