Linux How to Configure Bugzilla for Email With Microsoft Exchange?

U

unni

Level D
We are trying to use Bugzilla for our project. We managed to install and setup everything properly except for the email part. Bugzilla provides options for sending email whenever a new bug is logged, when an existing bug remains in a particular state for a certain duration etc.

The problem I am facing is in not knowing properly how to configure SMTP. I tried using the exchange server that my company uses for Outlook along with my user name and password. But Bugzilla just gives the error that it cannot connect to the [server name]. I am not even sure how to begin troubleshooting this. Please help.
 
I will do that tomorrow as soon as I reach office. I managed to see only the Apache error log so far (I don't know where else I need to look) which had 2-3 lines about SMTP. It ends with something that says 'reached EOF of communication' or something similar. I will post them tomorrow morning.

Forgot to mention, we are trying this on a Windows XP machine.
 
also post as much more details as you can... for example, can you access your exchange account with a normal email client configured for SMTP? only if you can then you should be able to apply the same settings to bugzilla - check for "outgoing mail server" settings in thunderbird for example... the host/port may be different ..
 
Sorry for this delay in replying vishal. We were yesterday trying to put Bugzilla along with Xampp. We already had Web2Project setup with Xampp. The problem with email I posted earlier was in a standalone (no xampp, just Apache, MySql, Perl) setup.

Right now, I am facing another major issue. I login as the administrator (setup during MySql installation) and added all the components. Once I logout or when the cookie expires, I am not able to login back. I am just taken to the default base url. This doesn't happen everytime though. Once this happens, I delete the existing Bugzilla folder, copy a new one and rerun 'perl checksetup.pl' to be able to login again. Please help.

Once this is solved, I need to get it working with Xampp and after that I will look into the SMTP issue.
 
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