How's the after sales service of ASUS laptops?

Status
Not open for further replies.
Its good.

They are giving 1 year global onsite warranty.

I was having asus k42ja till yesterday(Stolen from my room yesterday:))

Battery went bad ,then i called the ccare for RMA.

They came to my room andreplaced the battery within one week
 
Asus' warranty is taken care of by Rashi Peripherals and Neoteric AFAIK. Rashi's service was a bit bad before but several users have reported that it has improved over time. Of all places, Rashi's Kolkata branch seemingly has offered very bad service. Not sure about their present state.

ASUSTeK Computer Inc. -Support- Service Center

lavans4u said:
I was having asus k42ja till yesterday(Stolen from my room yesterday:))

And you seem to be pretty elated that the laptop was stolen?
 
lavans4u said:
Its good.

They are giving 1 year global onsite warranty.

I was having asus k42ja till yesterday(Stolen from my room yesterday:))

Battery went bad ,then i called the ccare for RMA.

They came to my room andreplaced the battery within one week

A simple laptop lock costing 200 bucks would have saved your laptop, dont forget to buy one before purchasing another laptop.
 
To be frank it depends on area.In mumbai around 2 years back when i last enquired about asus product a dealer himself suggested to stay away .saying he has 2 lakh worth of good waiting for Rma and he was waiting because already 5 lakh worth of good was refused by service guy suggesting silly reason hence they boycotting asus all together.

Again note this was 2-3 years back.
 
Status
Not open for further replies.