I Purchased a Hp laptop about a year ago. The battery backup is poor since the past 4 months . I Have stopped fighting with these idiots . They idiots are seriously high when they are at work . They give stupid reasons like there might be a virus , or one rep even went on saying Battery life of 40 mins is very good for as simple tasks as reading through a few pages on wikipedia .It's its a 6 Cell battery and used to give 2hrs and 45 mins of backup originally. I always loose my cool when i talk to them and sometimes even wish that i should throw my laptop and shift to another brand .