Market Feedback HTC P 3300 windows mobile phone issue

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tech.addict

Herald
Thread reopened as there is some dispute between me and the buyer.

The phone was delivered to the buyer on 16.7.09 afternoon. The phone was being used by me regularly before it was sent to the buyer.

The buyer PMed me that night twice because I di not give him data cable in the package. I told him that I clearly mentioned what I will provide with the phone and never mentioned a data cable.

He also told me that the navigation wheel has some problem - I told him that being a touch screen phone I never used the navi wheel much and mostly used the trackball when needed. He was satisfied at that time.

I heard nothing from him for 6 days.

Suddenly yesterday evening - he PM ed me that the phone is not working as the phone has some motherboard defect. He told me that he noticed some problem with the phone from the first day and a few days ago when the the phone died he took it to the service center who informed him that the phone motherboard has some "short" and is defective.

He is now claiming that I've sold him a defective phone.

I'm quite puzzled because:

i) He had some problem with the phone from day 1 and he never informed me!!

ii) The phone refused to start and he took it to the service center - but never informed me. Isn't it right to inform me before he take it to a service center in case he is claiming a refund?

iii) he never asked me about any any testing warranty but I thought that in general 3 days testing warranty is sufficient for a second hand item and is the norm that is generally followed in the forum. But within the 3 days (including saturday and sunday) he did not informed me anything about the phone.

iv) I always deal with as much clarity as possible. That is why I voluntarily uploaded additional pictures of the phone in the forum - even without being asked by anyone as the phone had some scratches and paint chipping and I wanted that the buyer should be clear about these when buying. I just did not want any misunderstanding after i sold the phone.

i also told him to contact the MODs about the dispute and I will obey the decision taken by the MOD. But he is not willing to take such action and is claiming refund.

Mods please look into the matter and tell us what course of action should we follow.
 
i) He had some problem with the phone from day 1 and he never informed me!!

I purchased this phone not for me but for my bro, I just had an initial look on the phone, but the screen was flickring & I suggested to him that this might be some low battery issue. Later he went to his maternal house for some function & came back after three days & see the didn't start again.

ii) The phone refused to start and he took it to the service center - but never informed me. Isn't it right to inform me before he take it to a service center in case he is claiming a refund?

Why the hell you are taking this move as an excuse, I had a friend at HTC center so I though before giving seller the pain I should confirm it on my level if it is really that big a problem. Aren't we suppose to check on our own level if its minor or major fault, so in case its major I should bring it to your notice.

iii) he never asked me about any any testing warranty but I thought that in general 3 days testing warranty is sufficient for a second hand item and is the norm that is generally followed in the forum. But within the 3 days (including saturday and sunday) he did not informed me anything about the phone.

I did ask you on phone & you said its perfectly running & you will take care. What the hell does that mean now? I am a lawyer myself & knows that you are not even entitled to any refund even now but being a genuine seller I expected you to take care of something you sold that went defective with in 1 week of use. i got the device on 16th & it was 21 yesterday so that means its not even 6days in total & see what I have in my hand a dead phone. What do I have to test when my brother who is suppose to use this phone was not using it & kept it off during these days, so in total its just 2days of use in total.

I have been taking everything as a gentlemen so is expecting you to take. Had I been at your place I would have taken the whole responsibility as the time span is just 4-5 days & less.

iv) I always deal with as much clarity as possible. That is why I voluntarily uploaded additional pictures of the phone in the forum - even without being asked by anyone as the phone had some scratches and paint chipping and I wanted that the buyer should be clear about these when buying. I just did not want any misunderstanding after i sold the phone.

This is nothing to do with the working of the phone. Tomorrow someone will come & post pics of a different handset & send a totally different one. But I am not at all questioning your credentials & simply want you to be a gentlemen & take the responsibility of a problem that was there since the time you sold off the phone

-----------------------------------------

1 week is something that generally is the convention for any genuine place to work on such buying/selling issues. Even if its not manifested. I tried my best to make this phone work on my level so that you should not suffer but I am not happy with the way you took this common sense as a nuisance. Very politely, I am either looking to get this phone repaired or else returned back to the seller. Or else I may be forced to take appropriate action legally.

You are taking my second common sense as nuisance again, Why I didn't approach the mods at first instance? Its because I thought it fit to approach the seller for his version of story, but sadly your behaviour has been at best insensitive to the issue.

Here is a 17yr old boy trusted a good age men & see what he got in the end. I am being his brother wont let him go down. Mr.Chatterji if you think you can go scott free after this nuisance then you are wrong.

I politely asking you a refund which is my right, if denied I will be forced to take some other appropriate action.

----------------------------

I am ready to return everything that came with the phone+shipping+transaction cost. You can get this handset repaired & then I will buy from you(only if you feel comfortable)

-----------------------------

This is my sincere request in front of Admin/moderators

I may have not claimed such thing after two or three month or not even after 2 or 3 weeks, but imagine its not even 1 week & over & above that not even used more than twice & the phone is dead. I have seen that the track record of this community has been impeccable & keeping this tradition I would like to have a fair deal. I dont want anyone to suffer. But the seller has been taking every wise & supportive move on my part as an excuse thus I would simply resist myself from felling more in this discussion.

I have mailed Our respected Admin/Mods - Renegade,Shripad for the same on 21st July,2009.

Looking forward to a fair deal.

Regards

Saksham Katyal
 
When a problem occurs after 6 days of working - how can I be sure that the phone is not damaged by you?
When you are not believing my word that the phone was without any issue till I had it, then how can I believe that you did not damage the phone?
Also, you must be aware as lawyer that when dealing with second hand items - no warranty is usually provided unless clearly mentioned in the deal.
However, let us not argue. Wait for the moderator's action.Since this deal went through this forum - and since both of us can not believe the other party- I'd wait for the mods to take action. I've already you told that that if the mods after hearing both the sides - think that I'm at fault - I'll take back the phone. It's my word.

BTW , I'll suggest you not to use derogatory comments in your post or PM.
 
Derogatory words? Show me where I have used them. Dont use these tactics to hide away from your responsibility. You are just undoing of what I put in to go through this deal. Now you dont even want to believe me that something went wrong, or may be thinking that I may have done something wrong to this deal.

You think I was so free to first pay for something & then comes out by saying that oh its defective?

What is this Mr.Chatterji? Since day first your support has been negligible & had it been an unsupportive buyer he may have walked away.

Don't gloss over the main issue. I am not interested in knowing whether you trust me or not, but if any respected Admin or Moderator wants me to show them the exact condition of the phone I can do that.

Had it been through paypal I must have had the refund by now. I may have not been begging in front of you for the savings of my young brother. But it seems you are just not ready to come to your age & feeling more comfortable in acting like a immature man. I am not sure what Admin/Mods are going to decide but this deal will go right down in the annals of TE history that how buyers are being treated here.

I am sure they will have some solution for this. Had it been more than a week I would have though it otherwise, but 6days, twice time used & see what my bro is having in his hand.

You can either get the phone repaired yourself & I will buy it again from you. It should be in working order that's what I am expecting out of it. I don't want any problem for either of us. You have to take this moral responsibility being a seller.

I have sold a 4gb card, what if that doesn't work in 6 days, am I going to say the buyer that I dont know anything about it? What damage can he do with memory card. But your words are really very hurting man. I will see how Staff is going to take whole of this issue.
 
I am still waiting for our respected Admin/Mod to reply. I wonder whats making them to wait for so long. My apologies if they are offline since they got my PM but I am really not sure if the seller is going to be kind enough to take the initiative. He has been unkind enough to sideline this very genuine issue & has rather made the whole issue of mistrust.

waiting for the justice before anything else to employ.

Regards

Saksham
 
Any update from Mods/Admins? Whole buyer's community will witness the decision. I am looking for justice. The deal has not been fair for me.
 
Admins/ Mods and all the members watching the thread please see the following link:

*Urgent*Artemis Update 300 Error with no solution in sight*Urgent* - xda-developers

I was just browsing the XDA-Developers forum today and this is what I found.
Corepda in XDA-Developers is none but Sakhsamkatyal.

Here is the link to his profile:

xda-developers

Please look into post number 4 carefully where he mentioned that he tried to flash the phone and the went dead which actually I presumed.

He also clearly mentioned that the is NOT having any motherboard fault.


Here is the link to the saved XDA-Developers web page which I uploaded at the Rapidshare:

RapidShare: 1-CLICK Web hosting - Easy Filehosting

Do I need to say more?
 
Mr.Archat if I am trying to find some solution on my part then why you are taking it as a plight. Something has to be presented in a particular manner, yes its me. So what?

First my brother is being forced to end up with this blunder & now when I am trying to take help with some other community you are having problems.

I will not let you go Chatterji, you are just a big problem maker. What do you show by doing all this. Yes its me so what???? do you think its illegal to solve our problems like this??

Now one thing is sure Chatterji, even if I will have to involve my friends sitting in your state I will not hesitate to do that. But I will do like to take make sure that you being a big scammer must be booked to terms.

You are a scammer & scamming innocent people by selling them defective pieces & then takes the advantage of sitting in far place so no one will come to you & thats it.

I am waiting for the respected Mods/Admin to interfere. I didn't do anything that could damage the phone, I have been using PPC from 10years & flashing ROM is like a cake walk for any user of my experience.

You sent me a phone with flickring screen(yes you did) & when I tried to convinced my bro(reffered to as friend in XDA) I took it to HTC technician who said all what I had told you in the end.

You are taking every possible move to bluff people & pressurize the staff, but you wont be successful in doing that. Had I been wrong I may have taken some other route w/o taking this matter so long. I hope staff will avoid coming in the trap of this scammer, he is using all tactics to influence the justice to be delivered.

Either way I will see how long you will go w/o being booked for cheating an innocent person.

Do I need to say more?

No you dont have to coz you said all by sending your device to me. Its a fault I committed.
 
I may have not even asked you about it had it been just a software problem, first the phone stopped working & then technician says its a fault with the motherboard, although I am not digesting this fact but any other solution is also not working. He showed to me that phone not even charging because it had corrupt motherboard, do you think that this kind of problem can come by just in an attempt of upgrading ROM?

You are a clever seller with all your arguments ready for such a situation. I would like to beware others about this. I wont let that young chaps hard saved pocket money go waste. You are a scammer, a blot on Indian community, people like you creates mistrust in others mind & prohibits people from taking full advantage of good place like TE.

I will give more links where I have asked people about the same problem, does that make this device work?????

I am looking forward to Admin/Mods version on this matter. If justice not delivered it will be a big blot on the record of this community. I will see if I can take this matter legally & will surely like to make sure that this Scammer is booked for this crime.

Arup Chatterji this is last warning to you, either be genuine & get me this handset repaired or else get ready to face the tune otherwise, You know I got many friends posted in Bengal itself & I will not let this matter closed down just because your arguments about me delivering wrong facts.

I have been working enough to end this deal amicably but it seems this Scammer is shrewd enough to make this deal a gobbledygook of facts & hollow arguments.

Looking forward to Justice...



Edit: I even would like to put an offer so that Admin/Mods are not required to take any hard decision, Seller can pay the money to any mod & I will send him the phone & if he feels he has not sent me a motherboard problem phone he just make it work with his so normal way of ROM upgrading which he knows the best. If I will get that phone working back I will not ask money from mod or else after certain span of time my money will be given back to me. I am sure if he is a genuine person he should not hesitate to do this, otherwise who will pay for this motherboard problem infected phone.
 
Firstly mind your language. Despite several attacking post by you - I have not used any foul word against you.

In your post at XDA-developers you replied to the guys query that error 300 occurred due to a ROM flash.

i download a rom from another site - and tried updating after following proper process. but it is showing error 300. i have tried many times. but no result.

Same is the case here, I am not so well versed with this old p series phones

You posted at XDA-developers:

I took it to some technician but he said its motherboard problem which is something I am not convinced of.

Now you posted here:

He showed to me that phone not even charging because it had corrupt motherboard, do you think that this kind of problem can come by just in an attempt of upgrading ROM?

Which one is correct?

do you think that this kind of problem can come by just in an attempt of upgrading ROM?

Yes it can. Actually the phone can become a "brick" if not done properly.

From XDA-developers:

As a number have been flashing their devices with various roms not from their own carrier or country or cooked roms and bricking their device - I put up this sticky. Your device must be cid unlocked first before you do this. This applies to the coming wm6 roms to - if the rom is not specific to your device - i.e. if you try to flash the upcoming htc 3300 wm6 rom on O2 orbit - you must cid unlock first - with imei check or you will end up with a BRICK!

Also a search from XDA gives this result:

ERROR [300]: INVALID UPDATE TOOL

Can somebody help me please?

hello this happened to me at least tentimes LOL so i can give advice:

juste take the NBF file from rom you wanto to upload to your WIZARD, copy it in another ROM folder (ROMS use to have their own RUU) and then just upload XD i did it as i said at least 10 times

Have you tried this method of using different RUU utility from another ROM with the factory shipped ROM image ?

Also I would request the MODs to intervene and take a decision in the matter. As a longtime member of TE I will abide by the decision taken by the MODs to settle the dispute.

I have traded quite a few times in many forums - but never faced a similar problem - quite fed up with the issue. Actually one the same day I had also sold a MP3 player to a member - ask him about the deal.

So, MODs please solve the issue.
 
First off, let me clearly mention :

TechEnclave does not provide any express warranty on the items sold nor does it claim responsibility for trades conducted on the market. Both parties involved in a trade should ensure trade does not go bad.

As such, please avoid asking the TE Staff to intervene and 'deliver justice' since it is strictly a matter between the buyer and seller.

I can however deliver my comments on the issue :

1. The device on sale clearly had no warranty mentioned.

I would say it is the buyer's negligence on not clarifying if a personal warranty/DOA warranty or the like was being offered and for how long.

However we will accordingly try to append the rules with matters related to such personal warranties.

2. A personal warranty is applicable as long as the device is not modified/abused by the buying party.

Flashing the ROM, etc are clearly signs of modification.

I am curious as to why you forgot to mention an important detail such as flashing the phone? Moreover it is very evident that you visited the HTC technician to resolve the issue after the flash went bad, and not before.
 
Oh my god thats great, its as if you guyz were looking for an excuse to pounce upon the buyer.

Do you think buyer has no right to do his bit of work just to make sure if anything can work on his own level?

This is complete partial view I must on the part of this global mod, I dont know whether rest of your team shares the same view. If they do then they should come in public & let me know about it so I could take the rest of the matter in my hand.

I didn't tinker its hardware & what I did was normal just to make sure that it works. I did try to do my share of work after phone stopped switching on & the error was there, then I took it to HTC technician. Those ROM upgrade attempts were not related to hardware, no plz dont tell me ROM upgrade can harm your motherboard. If you still think I am lying or the HTC technician is stupid then let me know I will take some other action.

Who says warranty is not there on second hand products, isn't it a moral & ethical responsibility on the part of forum to take care of buyers interest. If you are shirking away from this let me know I will even take care of this in my next move.

I never said anything that could prove me wrong, but it seems you are giving undue advantage to seller who probably has somewhat more no. of posts. But is it the way a forum is suppose to work like.

You people have such elaborate setup of buying & trading, is this what all safeguards you have? The device I got was defective & imagine what you have to say to me. I would surely then like to talk to the admin regarding few legal issues that involves in this entire deal. Although I may least bothered to do that. If ebay boss in India can be booked for a sale of X rated movies on his site, so is TE boss entitled to court's pronouncements regarding any dealing transacted through this site.

Few questions remains-

Is this a reply on the part of forum moderators?

Is this an official version on the part of Tech Enclave?

Is this all I can expect being a buyer?

If answers to most of these questions are yes then I would really like to know the reason & what further course of actions I am entitle to being a forum member.

Mr.Chatterji I will see what all I can do offline coz you seems to have worked well with your tactics of misleading the entire staff. I would even make sure that I get my share of the itrust score about this deal. I never thought of doing any wrong with you but you seems to have changed my mind. Waiting for your final reply with my option living intact

Edit: I even would like to put an offer so that Admin/Mods are not required to take any hard decision, Seller can pay the money to any mod & I will send him the phone & if he feels he has not sent me a motherboard problem phone he just make it work with his so normal way of ROM upgrading which he knows the best. If I will get that phone working back I will not ask money from mod or else after certain span of time my money will be given back to me. I am sure if he is a genuine person he should not hesitate to do this, otherwise who will pay for this motherboard problem infected phone.

Looking forward...

My position remains there in the same manner....
 
Well Mr. Katyal do you mind to clarify which of your following post is correct:

You posted at XDA-developers:

I took it to some technician but he said its motherboard problem which is something I am not convinced of.

Now you posted here:

He showed to me that phone not even charging because it had corrupt motherboard, do you think that this kind of problem can come by just in an attempt of upgrading ROM?

On my second thought I decided that enough is enough - it was foolish for me to deal with someone without any iTrust score and completely unknown and is habitually a liar.

I will take back the phone and return you the money you paid without the shipping charge and cash deposit charge charged by ICICI [Rs. 5500 - (200+150) = 5150] if the phone is delivered to me without any evidence of physical damage.

I'm not used to these type of things. I have learned a lesson by the hard way for my foolishness. It should also be a lesson for all the members who are dealing online.
 
Who says warranty is not there on second hand products, isn't it a moral & ethical responsibility on the part of forum to take care of buyers interest. If you are shirking away from this let me know I will even take care of this in my next move.

No its not, there are risks involved. And the staff team are in agreement with Crazy Eddy. The market section was for the benefit of TE members, and is a purely voluntary services. You may be 100% correct, but not posting critical information will result in obvious bias against you.

Once again I say, its not our moral/ethical obligation for any deals in the market section. Its up to the buyer and seller, at the most we can blacklist a seller. Nothing here warrants blacklisting the seller, he clearly didnt mention any warranty and you accepted the deal. Morally there are a lot of things wrong in the world, you need to be aware of them. Investors dont go crying to the FM, when the share market falls, saying its his moral obligation to reverse the trades...

Caveat Emptor TE is not going to be a forum for resolving conflicts, you need to sort the issues by yourself. If it becomes clear that the seller is here to dupe people, at most we can blacklist the seller.
 
Well it certainly feels good to know that I've done nothing wrong.

I still need the clarification from Mr. Katyal on my earlier question.

However I'm still sticking to my earlier offer as quoted below:
archat68 said:
I will take back the phone and return you the money you paid without the shipping charge and cash deposit charge charged by ICICI [Rs. 5500 - (200+150) = 5150] if the phone is delivered to me without any evidence of physical damage.
 
Mr.Arup

both statements are independent. you feel there is some relation in them, let me this clear I still dont think its completely dead or anything as serious as motherboard. I am well versed in high end phones but not in these P series phones. But you tell me should I bother myself of something that hardly worked after two times of use?

I have been co-op enough with you to handle the problem myself but its enough, I couldn't take it anymore when technician said its motherboard problem, I though I should tell you now in plain words.

Phone didn't turn up the second time my cousin(my friend) tried to use it after he came from his maternal house function, he took it to me but it was no avail, I thought I should hardreset it so it will be back in its normal position, I did it in same way, but when it didn't turn up again, I thought it might be a corrupt ROM upgrade you may have done before shipping it to me(remember you had 6.5 before) I did understand as you might not want any bugs in the beta version of 6.5 & upgraded it to 6.1. But when I tried to upgrade it with the official ROM it didn't allow me to do that & it kept giving me error 300. I was short of time so I took it to HTC service center as they people use to take my help in some of those high end phone & I thought they will tell me whats the problem. But surprisingly the technician said its motherboard problem. Not plz dont take this excuse that something he must have done wrong, they can't afford to do that as my future services are precious to them.

Now you tell me Mr.Arup Chatterji, where exactly I am wrong. Dont put this simple issue in gobbledygook of what I said somewhere or what I said first & after that. What I have told you just now is the first & the last version of this story. But what is disheartening is your support after this problem I brought to your light. I never said first that you did something wrong, you took my words wrong & turn the whole issue in to mistrust & wrong information.

You tell me what I should do with this handset now? The cousin of mine has been crying, I may pay him for sure, but this deal has brought pain & anger & forcing me to do something with you with the kind of reaction you had with this problem.

Had I been at your place I may have taken whole thing back as the whole thing is so clear, what wrong can be brought to a device after using it for not more than 2 hours. He used it 1:45 min on the very first day & kept it below his pillow just to show his care, the next time he turned it on it just didn't turn up. We do have a moral responsibility being elder & more so being a genuine customer to take it on our shoulder the initiative of giving best product to the buyer.

Now the ball is in your hand. I may not like to take this matter further because of this defect product but because of the pain that it brought to that young boy who bought this device after saving 6500 from his long time pocket money, which has gone all but waste. I will do anything for that for sure, no matter even if I will have to come to your place to deliver this defective piece gracefully.

More disturbing was the attitude of the staff who seems to have behaved partially at best. Not because they ruled against me but because their arguments are not convincing for any genuine buyer.

Regards

Saksham Katyal
 
If one looks at Mr.Arup Chatterji's history at XDA one interesting thing I found is that he once faced same problem which I am facing now, the day he discussed about his problem is not even too old. I wonder if its really something he transferred to me.
Help-Artemis locked at startup screen - xda-developers

He knows about technical stuff & seems to have been tinkering with the hardware in the past, you can see it here.

HP IPAQ 6828 speaker problem - solved - xda-developers

Mr.Arup, let me be clear, I just want you to empathise how one can take a wrong view of an entirely independent statement. You asked others to make an opinion on the basis of matter posted somewhere else & in some other context. You hardly cared about our credentials. You think we are fools & liars who love to complaint the seller after having a look at the phone. I still dont want to give any excuse to anyone to doubt your credentials but you are making every possible move to provoke my anger which ultimately create problems for both of us. I may have to travel there or may have to request my friend in Siliguri to inquire on my behalf this whole matter. But I sincerely would not like that to happen for such a trivial issue, be a man & get this handset repaired, if you think its such a small problem. We are not able to get it rectified it over here in our recent attempts(which you took wrong otherwise) We will buy again from you thats my promise to you.
 
You are immature to make any online deals. It was my fault to deal with an immature buyer. I will be more careful in future.

i) You can ask anybody - they will tell you the same - there is no warranty in a second hand deal unless it is clearly mentioned. I never mentioned any but I was generous enough to offer you a 3 day testing warranty. If you came up with the problems within 3 days - I 'd never asked you question. When you buy anything second hand from a dealer - their responsibility ends as soon as you leave the shop - unless they give you a warranty- which some dealers do give - but mostly don't. I also doubt your so called education on law and your activity as consumer activist going through your posts.

ii) Also you are telling lie off and on - firstly you told me that the phone is for your brother - but now (also in in the XDA forum) you mentioned that it is for your friend. Although it does not matter anything in the deal - but it shows your nature when you are telling something different every time for such unimportant matter.

Also you mentioned to me that the phone has motherboard problem - but in XDA you yourself mentioned that "I took it to some technician but he said its motherboard problem which is something I am not convinced of".

These type of statement tells us about your nature. Whatever the problem may be - you be honest to your statements and should not bend it to suit you.

iii) Also your action when you realize the phone is faulty is not as per norms followed by persons who deals online. You failed to justify modifying an item without the consent of the seller. If the item has to be returned to a seller - you can not do any modification to it without asking the seller.

BTW You said that you took the phone to HTC service center - do you have a receipt for the same? How can I know that you didn't go to a local repair shop who are incompetent instead of HTC guys? Any proof?

Also, I will not comment on the quality of service of HTC people - once I had a HTC 3400 - which developed some problem with the headphone socket. When I took it to HTC service center they told me that the motherboard needs to be changed. I was shocked. Afterwards I bought the headphone socket from Singapore based website for 300 bucks and got it replaced by a local repairman for 50 bucks.

iv) Also, you may not be aware but I'm an electronics enthusiast from school days. I've nurtured enough electronic items and I have sufficient knowledge to inform you that nobody can tell you how long a certain item is having a problem by looking at its current condition (you claimed that the serviceman had told you - that the phone had problems since last 5-6 months).

v) Also you mentioned the phone did not turn on second time - but why should you turn off a phone in the first place - I never do - except when changing SIM.

You may not believe that in last 9 months - that I owned the phone - I had used it to its full capacity without any problem. I had upgraded to many ROM including the WM6.5 perfectly. I only downgraded the phone to WM 6.1 before giving it to you because 6.5 was a beta which was going to expire in a few days and I didn't wanted the buyer to buy a phone and do software upgrade immediately. However, I had used the phone for about 10 days with the current ROM before shipping it to you.

These are some of observations.

I've already informed my offer and I want to forget the deal as soon as possible.

PM me and I will give you my detailed address including landmark. However I'll only refund you money after I receive the phone and verify that it is not physically damaged. You must ensure that there is no physical damage to the phone before you send it to me.



EDIT:

You posted when I was typing my last post.

Don't try to threaten me. Why do you feel that you have all the powers and connection in the world and I have none? Don't misunderstand me - because I'm speaking a gentleman's language.

The post you mentioned - indicates that the problem is software related - not any hardware related right? I got it working with a simple ROM upgrade and following the mtty command.
 
archat68 said:
You are immature to make any online deals. It was my fault to deal with an immature buyer. I will be more careful in future.



Yes may be I am immature because I asked you something which may not be comfortable of. It doesn't matter if you call me immature, you are not writing my ACR over here, so forget it.


i) You can ask anybody - they will tell you the same - there is no warranty in a second hand deal unless it is clearly mentioned. I never mentioned any but I was generous enough to offer you a 3 day testing warranty. If you came up with the problems within 3 days - I 'd never asked you question. When you buy anything second hand from a dealer - their responsibility ends as soon as you leave the shop - unless they give you a warranty- which some dealers do give - but mostly don't. I also doubt your so called education on law and your activity as consumer activist going through your posts.

Why I should everyone when I would always give one for my products being a genuine & mature seller. Had I been interested in buying it from a dealer I may have turned my head to some local cheap market & not any personal seller like you.

ii) Also you are telling lie off and on - firstly you told me that the phone is for your brother - but now (also in in the XDA forum) you mentioned that it is for your friend. Although it does not matter anything in the deal - but it shows your nature when you are telling something different every time for such unimportant matter.

Also you mentioned to me that the phone has motherboard problem - but in XDA you yourself mentioned that "I took it to some technician but he said its motherboard problem which is something I am not convinced of".

These type of statement tells us about your nature. Whatever the problem may be - you be honest to your statements and should not bend it to suit you.



give me a sigh man, you think speaking off with different terminology in two totally different communities is a sin then yes may be I was a sinner.

If you think calling a cousin a friend nullify your commitment towards your deal then even you should let me know.

I am not here to prove my nature. If you think behaviour in a particular community shows your nature then I can very well see yours.




iii) Also your action when you realize the phone is faulty is not as per norms followed by persons who deals online. You failed to justify modifying an item without the consent of the seller. If the item has to be returned to a seller - you can not do any modification to it without asking the seller.

BTW You said that you took the phone to HTC service center - do you have a receipt for the same? How can I know that you didn't go to a local repair shop who are incompetent instead of HTC guys? Any proof?

Also, I will not comment on the quality of service of HTC people - once I had a HTC 3400 - which developed some problem with the headphone socket. When I took it to HTC service center they told me that the motherboard needs to be changed. I was shocked. Afterwards I bought the headphone socket from Singapore based website for 300 bucks and got it replaced by a local repairman for 50 bucks.



I never know you will take this wise & innocuous action on my part as a plank to attack my credentials. you may be right in saying that they people hardly knows much about pocketpc's, but what do I have to do when nothing is working here, I dont want to take chances, what if tommorrow you will come & say I corrupt the motherboard just because I tried to flash a ROM on it. Which didn't even started because it gave me an error before the flashing process exactly starts.

Doesn't that really shows what kind of nature do you possess? I would say no, coz may or may not be like this. This whole episode very well shows how immature you are for taking everything in a negative manner & can't even gauge that the buyer is a genuine person & quite busy with his own chores. If you want I can give you the no. of HTC center & you can ask them to send the photocopy of the copy where they entered my name, What proof are you talking about, I didn't ask him to repair it, I asked him to see whats wrong with the device, being on friendly terms he did that thing for free.




iv) Also, you may not be aware but I'm an electronics enthusiast from school days. I've nurtured enough electronic items and I have sufficient knowledge to inform you that nobody can tell you how long a certain item is having a problem by looking at its current condition (you claimed that the serviceman had told you - that the phone had problems since last 5-6 months).



Is that going to make a difference in your attitude towards this deal?

If you have been an electronic enthusiasts then you were suppose to behave quite differently. It again shows your action speaks milder than your words. I dont know why did he say its a motherboard problem & being a supportive buyer I even said it plainly to you that it doesn't even appears to me a motherboard problem. I have not started creating the panicky the way you created. I rather presented you with clear picture & rather understanding my problem you started creating an environment of mistrust. Which harmed both of our interest.




v) Also you mentioned the phone did not turn on second time - but why should you turn off a phone in the first place - I never do - except when changing SIM.

Now thats silly, I switch off my touch pro the moment I goes to my study room, I switched it off when I had my DSP interview last month, if you don't switch off your phone do you need to generalise it? That chap went to his personal function & never wanted to take any chances with his new handset. But he never knows he wont be able to turn it on again in future.



You may not believe that in last 9 months - that I owned the phone - I had used it to its full capacity without any problem. I had upgraded to many ROM including the WM6.5 perfectly. I only downgraded the phone to WM 6.1 before giving it to you because 6.5 was a beta which was going to expire in a few days and I didn't wanted the buyer to buy a phone and do software upgrade immediately. However, I had used the phone for about 10 days with the current ROM before shipping it to you.



I am not interested in knowing what you did with your phone, I never challenged your credentials, I never even doubted your intentions, inspite of knowing that you had same problems in the past, which you mentioned on xda, which you never apprised me of, I am not saying anything.


These are some of observations.

I've already informed my offer and I want to forget the deal as soon as possible.

PM me and I will give you my detailed address including landmark. However I'll only refund you money after I receive the phone and verify that it is not physically damaged. You must ensure that there is no physical damage to the phone before you send it to me.



Now thats like a man! I will send you back the entire package I had, there are no physical damages at all, that HTC fellow was my friend & they don't have the facility to open it either, rather they are not allowed to do that.

He just checked the moment when he tried to charge the handset & from the behaviour of the phone(as per his experience & some test-not on the phone) he concluded that its a hardware fault, I generally didn't agree with him at all as they usually pass the buck to someone else.

Thats all what happened as far as the testing is concern. I will send you back the phone with as it was condition. There are no physical damages at all & I hope you will not make one once you receive the phone so as to show others that I was wrong. I am again going to trust you & I will see how again my destiny will take me to. But there are few questions which you are suppose to answer first:

1. How long will you take to send the money back to my account?

2. Can you refund the money to any mod/admin so in case you do find something wrong you can refund the money from them.

3. What if you really come out with a problem because of me? (although I hope you will avoid using any such tactics to prove yourself right)

4. Who will be liable for non-refund of my money?




EDIT:

You posted when I was typing my last post.

Don't try to threaten me. Why do you feel that you have all the powers and connection in the world and I have none? Don't misunderstand me - because I'm speaking a gentleman's language.



Who is threatening you? Do we have any personal animosities other than this deal? Have we ever met? Answers will be no for most of these questions I suppose. I have the power of being a genuine buyer & I have friends who will help me inspite of the fact that I am sitting quite far away from you. Its not my fault if they are IPS & IAS posted in your own state.

You speak more & act less, we become gentlemen with our actions & not only with our hollow words. You have shown what you could do, now if you will live up to your word of refunding the money then only I will call you gentlemen. I may have taken their help only in case you dont come to a gentlemen terms of good seller, if you will come on those terms, I will be happy not to bother them.

You may be having lot of power I dont want to challenge that proposition but does make you refund my money? Plz use your power to help a small child & dont use to threaten someone, we are 21st century educated people & should avoid talking on such trivial matters.




The post you mentioned - indicates that the problem is software related - not any hardware related right? I got it working with a simple ROM upgrade and following the mtty command.



Mr.Chatterji, I dont want to try any ways, what if tommorrow you will say I damaged your phone just because I used this or that, my cousin(friend) is scared man, he just want you to either refund his money or else get it to work yourself.

I am sure your enlightened personality will soon come to the rescue of this phone.

looking forward to your support...

Believe me Mr.Chatterji, I may have refunded the money had I been at your place. Come to your age & do the needful.

Regards

Saksham Katyal
 
sakshamkatyal said:


Mr.Chatterji, I dont want to try any ways, what if tommorrow you will say I damaged your phone just because I used this or that, my cousin(friend) is scared man, he just want you to either refund his money or else get it to work yourself.

I am sure your enlightened personality will soon come to the rescue of this phone.

looking forward to your support...

Believe me Mr.Chatterji, I may have refunded the money had I been at your place. Come to your age & do the needful.

Regards

Saksham Katyal

From yesterday I decided not to believe anybody by their face value or words.

I've told yo u that I'd refund the money but there should not be any physical damage to the phone.

Already, you violated norms and opened up a phone which you thought may have to be returned to the seller without the seller's permission. When you return an item - you have no right over it - the seller is the owner - and normally people does not tamper with an item which is other's.

This is my right - to get back a item that belong to me in undamaged condition.

How can I ensure that the is not damaged by some incompetent technician.

If you taken it to HTC service center then I'm O.K with it. But in that case send me a copy of the receipt by HTC service center.

I'll refund money as promised earlier.

EDIT:

This is your PM:

Now thats like a man! I will send you back the entire package I had, there are no physical damages at all, that HTC fellow was my friend & they don't have the facility to open it either, rather they are not allowed to do that.

He just checked the moment when he tried to charge the handset & from the behaviour of the phone(as per his experience & some test-not on the phone) he concluded that its a hardware fault, I generally didn't agree with him at all as they usually pass the buck to someone else.

Thats all what happened as far as the testing is concern. I will send you back the phone with as it was condition. There are no physical damages at all & I hope you will not make one once you receive the phone so as to show others that I was wrong. I am again going to trust you & I will see how again my destiny will take me to. But there are few questions which you are suppose to answer first:

1. How long will you take to send the money back to my account?

2. Can you refund the money to any mod/admin so in case you do find something wrong you can refund the money from them.

3. What if you really come out with a problem because of me? (although I hope you will avoid using any such tactics to prove yourself right)

4. Who will be liable for non-refund of my money?

Send me your address properly with answers to these questions.

my account details are

HDFC Bank:

025xxxxxxxxxxx

Name : Sunny Katyal

Branch : Ludhiana

Account Type : Savings, Gold account

Mobile no. : 098881xxxxxx

This is for our good relations Arup Ji, I tried your no. twice but its always not reachable, kindly call me to solve this issue amicably, you may be able to solve this problem but I dont have time to do all this & dont know what will come out in the end. Try to understand, you must have been a genuine buyer at some or the other point of time.

Looking forward to better relations.

You told earlier that the service center people told you that the motherboard is defective as it has some short and it is there for last 5-6 months. Now you are telling me that that they have not opened it. How can anybody tell such thing without opening it?

Which one shall I believe?

I've agreed to refund the money and take back the phone just out of courtesy - you must clearly understand that I'm not bound to make any refund.

I don't have any issue to make payment to a third party like a Moderator if they agree to be involved in the matter.

My phone is on 24 hours on - if you want to call - call me. But it is better to avoid any phone calls and post it here so that everything gets documented.

You decide what to do and send me the phone - I'll make payment accordingly.
 
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