Hi,
For the past couple of days, I've been having internet trouble. I have an Mtnl broadband connection. On occasions, the Adsl led on my D-link GLB 502t modem refuses to turn on, on others the Adsl will light up & remain steady but the PPPoE led won't come on. On the rare occasions that both the lights come on, the connection drops frequently (say every five minutes or so).
When I pick up the phone off the hook to make a call, it emits a sharp, high-pitched squealing noise that is unbearable. This noise exists so long as the modem is turned on, & disappears when switched off. While the modem is on, it is constant and sounds very much like an ECG flatling in movies. Upon using a splitter/filter, the noise is reduced. But it is still audible.
Here's how the telephone wiring goes - 2 wires, white & blue, come from the junction box in my building to my room where the telephone is. (My modem is in a different room). Two wires, red & green come from the modem to the room where the telephone is. So at the telephone, the blue wire is joined to the red & the green wire is joined to the white. This is hooked up to the telephone socket, & the phone is connected. (There's actually a blue & white wire as well from the modem end along with the red & green ones, but they are not connected). Even when the internet was working smoothly earlier, the internet would disconnect every time the phone was used.
Irrespective of what the cause of the current problem is, could you please suggest what the best way would be to hook up the wiring? Can any tweaks be made to the wiring as it exists (such as positioning the splitter differently), or would everything need to be re-wired & re-routed?
As for the current problem, would a faulty modem cause this issue? The modem is about 9-10 years old. Or could a fault lie at the exchange itself? (A little googling makes it seem that either of these is a more likely cause for the fault).
While I've registered a complaint with Mtnl, I just want to be armed with the proper knowledge before the linesman arrives, as they have a tendency to fib their way out of a problem rather than fix it.
Many thanks.
For the past couple of days, I've been having internet trouble. I have an Mtnl broadband connection. On occasions, the Adsl led on my D-link GLB 502t modem refuses to turn on, on others the Adsl will light up & remain steady but the PPPoE led won't come on. On the rare occasions that both the lights come on, the connection drops frequently (say every five minutes or so).
When I pick up the phone off the hook to make a call, it emits a sharp, high-pitched squealing noise that is unbearable. This noise exists so long as the modem is turned on, & disappears when switched off. While the modem is on, it is constant and sounds very much like an ECG flatling in movies. Upon using a splitter/filter, the noise is reduced. But it is still audible.
Here's how the telephone wiring goes - 2 wires, white & blue, come from the junction box in my building to my room where the telephone is. (My modem is in a different room). Two wires, red & green come from the modem to the room where the telephone is. So at the telephone, the blue wire is joined to the red & the green wire is joined to the white. This is hooked up to the telephone socket, & the phone is connected. (There's actually a blue & white wire as well from the modem end along with the red & green ones, but they are not connected). Even when the internet was working smoothly earlier, the internet would disconnect every time the phone was used.
Irrespective of what the cause of the current problem is, could you please suggest what the best way would be to hook up the wiring? Can any tweaks be made to the wiring as it exists (such as positioning the splitter differently), or would everything need to be re-wired & re-routed?
As for the current problem, would a faulty modem cause this issue? The modem is about 9-10 years old. Or could a fault lie at the exchange itself? (A little googling makes it seem that either of these is a more likely cause for the fault).
While I've registered a complaint with Mtnl, I just want to be armed with the proper knowledge before the linesman arrives, as they have a tendency to fib their way out of a problem rather than fix it.
Many thanks.
